ATS EUROMASTER DELIVERS ON QUALITY ASSURANCE
18 December 2012
ATS Euromaster has passed an independent audit carried out at more than 100 centres and across its head office to secure ISO 9001: 2008 status – one of the most highly regarded and sought-after quality management systems across all industries.
The three-year long independent audit was conducted by Lloyds Register Quality Assurance (LRQA) and evaluated everything from senior management strategy planning to implementation of the plans in centres and head office departments. It also assessed the subsequent impact on a cross-section of customers.
Ian Stuart, Group Managing Director of ATS Euromaster, explains: “Securing this accreditation is a fantastic achievement for the business and recognises our commitment to quality and continuous improvement.
“The process saw us examine and challenge every aspect of our business, involving members of our team at all levels within the company. It helped to drive continual changes and improvements, both in what we do and how we do it.”
Maintaining ISO 9001 status is key to ATS Euromaster, as many of its largest public sector and private sector fleets view it as a pre-requisite for being a supplier, or being eligable to tender for new business.
“Achieving re-certification to ISO 9001 is not a case of simply maintaining previous high standards; the auditors must see tangible proof that you are continually improving. It’s also recognition that we are delivering on our core values of being easy to do business with and providing consistently high levels of customer service.”
ATS Euromaster is proudly displaying its conformance to ISO 9001: 2008 across its network of more than 350 centres inGreat Britain. The company had previously held the ISO 9001: 2000 accrediation.
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About ATS Euromaster
Birmingham-based ATS Euromaster Ltd is part of the Euromaster Group, which operates in 17 European countries with 10,800 employees in more than 2,000 service centres. Established in Great Britainsince 1961, ATS Euromaster has more than 350 centres (a mixture of retail, comprehensive and truck locations), nearly 1,000 mobile service vans and employs in excess of 2,600 people, providing coverage nationwide. It is the largest comprehensive tyre distributor supplying tyres for everything from cars and vans to trucks, coaches, forklifts, farm machinery and construction plant. ATS Euromaster was the first national tyre expert to be accredited by both SAFEContractor and the Contractors Health and Safety Scheme (CHAS), and also holds the Silver Award for Occupational Health & Safety from the Royal Society for the Prevention of Accidents. The company’s technicians are amongst the most highly trained in the fast-fit industry, offering a comprehensive range of products and services including tyres, wheels, fleet inspections, nitrogen inflation, brakes, batteries, shock absorbers, oil, exhausts, fault diagnostics, air-conditioning servicing, scheduled maintenance servicing and MOT testing. Further information is available from www.atseuromaster.co.uk
Note to editor: For press information please contactJames Keeler on 020 8647 4467.
ATS/416/12