ATS EUROMASTER EXTENDS RELATIONSHIP WITH HITACHI CAPITAL VEHICLE SOLUTIONS
9 January 2012
Fast-fit and tyre specialist ATS Euromaster has renewed a three-year deal with Hitachi Capital Vehicle Solutions to supply Michelin replacement tyres across a fleet of more than 51,000 cars, light commercial vehicles and trucks.
The agreement, extending a partnership between the companies that began in 1991, will also see ATS Euromaster provide a range of fast-fit services including batteries, brakes, exhausts, oil and shock absorbers, as well as MOTs, fault diagnostics and air conditioning re-gassing.
Tim Bowden, Head of Operations at Hitachi Capital Vehicle Solutions, says: “Over the years, we’ve put ATS Euromaster to the test and we’ve found their attentiveness, attention-to-detail and the added flexibility of their mobile service offering to be excellent.
“ATS Euromaster’s high standard of service delivery is also highlighted in our Customer Satisfaction Index (CSI) programme, where the company scores strongly for positive driver feedback.”
Commenting on the fitment policy, Bowden adds: “We specify Michelin tyres as they are widely recognised as a quality premium tyre in the fleet sector. This policy directly benefits our customers, as fitting Michelin’s is a contributor to optimising vehicle safety and fuel efficiency.”
The contract also allows Hitachi Capital’s car customers to request routine tyre safety inspections, carried out on-site by a professional ATS Euromaster fleet inspector. These checks help to support an employer’s Duty of Care responsibilities by ensuring excellent tyre condition is maintained across the fleet.
Bowden adds that the inspections, which can be organised wherever a large number of vehicles are routinely based, assess tread depth and overall tyre condition. Drivers are then advised of any tyre replacements or servicing work required.
The contract allows Hitachi Capital customers to visit any of ATS Euromaster’s 370 centres nationwide. They can also take advantage of pre-bookable appointments with ATS Euromaster’s mobile tyre fitting fleet – the largest of its type in the country. This enables tyres and batteries to be fitted at a location convenient to the customer, such as their home or place of work. Over the last three years mobile fitting has grown to represent up to around 28 per cent of all tyre replacements carried out for Hitachi Capital.
ATS/332/12
About ATS Euromaster
ATS Euromaster is part of the Euromaster Group, which operates in fifteen European countries with 10,700 employees in more than 1,800 service centres. Established in the UK since 1961, ATS Euromaster has 370 service centres (comprising a mixture of retail, comprehensive and truck sites), approximately 1,000 mobile service vans and employs over 2,700 people, providing national coverage of the UK. It is the largest comprehensive tyre distributor supplying tyres for everything from cars and vans to trucks, coaches, forklifts, agricultural tractors and even construction plant. In 2010 ATS Euromaster became the first national tyre expert to be accredited by both SAFEContractor and the Contractors Health and Safety Scheme (CHAS). The company’s technicians are amongst the most highly trained in the fast-fit industry, offering a comprehensive range of products and services including tyres, fleet inspections, nitrogen inflation, brakes, batteries, shock absorbers, oil, exhausts, fault diagnostics, air-conditioning servicing and MOT testing. Further information is available from www.atseuromaster.co.uk
Note to editor: For press information please contact James Keeler on 020 8647 4467.
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