Frequent travelers beware your plastic may not work so smoothly outside the US
New York, NY Providing a favorable customer experience for valued credit cardholders has always been a priority among lenders, and in the post-CARD Act environment it has become even more important. One main challenge facing issuer’s in their quest to maintain their existing customer base is balancing fraud protection with the point of sale experience. Frequent international travelers are a particular customer population that makes this challenge even more difficult for lenders. This segment is highly vulnerable to being attacked with fraud while traveling abroad and is simultaneously