Norfolk Southern Corporation Adopts Avtec Consoles for Multi-State Scalability & Business Continuity
First Deployment of Enterprise-Ready VoIP Dispatch Console SolutionGILBERT, March 13, 2013– Norfolk Southern Corporation began aggressively moving its communication control system toward a network-based architecture in January 2012, replacing its legacy consoles with Frontier-enabled Scout™ Voice over Internet Protocol (VoIP) consoles from Avtec, Inc. With this decision, Norfolk Southern becomes the first Avtec customer to deploy a pure Internet Protocol (IP) console solution that scales across 21 states, provides robust inter-divisional call routing for centralized business processes,