BIBBY DISTRIBUTION WINS HEADLINE INDUSTRY AWARD FOR 20-YEAR CONTRACT WITH KELLOGG’S
31 July 2013
Bibby Distribution beat off strong competition to win the Customer Service Award at the prestigious UK Warehousing Association (UKWA) Awards 2013 held at the Dorchester Hotel, London, reflecting the company’s commitment to meet its customers’ increasingly complex and changing needs.
The logistics firm received the fiercely contested Customer Service Award in conjunction with Kellogg’s for its collaborative approach led by Contract Manager John Finnigan. Since its start in 1993, the contract has extended to the management of all finished goods movements to storage warehouses as well as the complete resourcing of Kellogg’s’ Trafford Park finished goods warehouse and the transport flows between its Manchester and Wrexham production facilities.
Roger Williams, Chief Executive Officer of UKWA and judging panel member, says: “The judges sought evidence of customer insight and a customer focused culture. Bibby was able to demonstrate an in-depth understanding of the customer’s needs and effective ways of achieving measurable results.”
Abzy Shaikh, Distribution Manager at Kellogg’s UK, says: “We view Bibby as part of the team tasked to deliver our supply chain goals. The on-site team are constantly challenging ways of working and coming up with new ways to improve. The management information they provide is invaluable and gives us the insight we need to make positive change in the operation.”
The awards luncheon was attended by more than 400 senior warehousing and logistics industry representatives from across the UK.
UKWA is Britain’s leading trade organisation representing the third party logistics (3PL) sector. The Association has more than 650 member companies operating nearly 10 million square metres of warehousing from around 2,000 depots nationwide.
ends
Notes to editors:
As one of the top ten logistics providers in the UK, Bibby Distribution exists to enable other companies to drive value from their supply chain activities. The company specialises in providing contract logistics, warehousing, distribution, systems integration and added value services to a wide range of customers.
Bibby Distribution operates from 90 locations across the UK, employs 2,500 people and manages 2million ft² of warehousing space.
The majority of Bibby Distribution’s business is based on long-term partnerships. Its diverse capability also means it can share best practice across the various industry sectors it operates in, from Automotive to FMCG.
The company is part of the £1.4bn-turnover Liverpool-based Bibby Line Group, a 200 year old family owned business-to-business services specialist. It is involved in ship-owning and operation, shallow water accommodation, offshore oil and gas services, contract logistics, financial services, memorial parks, employment law, health & safety advisory services, specialist plant & equipment hire and retail.
Bibby Distribution, Head office, 105 Duke Street, Liverpool, L1 5JQ.
www.bibbydist.co.uk
www.bibbygroup.co.uk
Further press information:
James Keeler or Alex Wright at Garnett Keeler PR on 020 8647 4467.
BDL/081/13
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