STAFF AT LOCAL HOME RECEIVE EXCELLENCE AWARD

Three members of staff from Bupa’s Craigbank Care Home in Glasgow have been honoured recently, receiving ‘One Life Excellence Awards’ for their commitment to improving the lives of the home’s residents. Activity co-ordinators Carol Higgins and Patricia McLaggan, and carer Amy McDonald, were recognised for their efforts in organising a special trip for ex-forces residents to mark Remembrance Sunday last year. The team made arrangements for residents to attend and participate in the Remembrance Parade at the Cenotaph in Glasgow. To make the residents’ day particularly special, they researched and made contact with the residents’ old regiments in order to source medals, regimental hats and sashes. Carers attended the parade in their own time to support the residents, who shared their stories with fellow servicemen during an emotional and poignant day. Susan MacDonald, home manager at Craigbank Care Home said; “The team could have arranged the usual celebration in our home, but decided to help residents who had shown an interest in going to pay their respects. They wanted our residents to be recognised for their military efforts, and felt that the best tribute would be for them to be able to join their fellow servicemen on this special day of remembrance. I’m thrilled that they have been recognised by Bupa One Life for going the extra mile.” Resident Robert Johnstone, 84 said; “It really meant a lot to me that I was able to go to the Cenotaph and join in with the Remembrance Parade, and I would like to thank the staff for their efforts. I was truly grateful for the opportunity to join my comrades on such a special and emotional day.” Bupa One Life is a global scheme that recognises and rewards employees for service excellence and business improvement ideas. The annual awards are an opportunity to celebrate the most outstanding achievements of members of staff around the world.