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SafeAuto Announces Completion of First Phase of Guidewire InsuranceSuite Implementation by Capgemini

SafeAuto turns to Capgemini to help support its growth plansNew York – November 20, 2013 – SafeAuto Insurance Company and Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, announced today the successful completion of the first phase of the Guidewire InsuranceSuite™ and Thunderhead.com implementation. The initial SafeAuto deployment was for three states, with plans to roll out to the remaining 13 states in which it operates by the end of 2013. This implementation deployed Guidewire ClaimCenter®, an end-to-end claims management system, and

Capgemini Announces an Insurance Platform as a Service Offering

New Capgemini Insurance Connect combines technology and core processing efficiency to deliver best-in-class services for small to mid-sized carriersNew York – October 1, 2013 – Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, today announced its Platform as a Service (PaaS) offering for the Property and Casualty Insurance market. Capgemini’s Insurance Connect combines technology and core processing efficiency to deliver end-to-end integration of “best in class” claims, policy administration and billing services for small to mid-sized

Global Non-Cash Payments Expected to Top 333 Billion  Says Capgemini and RBS World Payments Report 2013

Strong growth in non-cash transactions signals two-speed recovery for global payments industryDubai, Paris, London – September 16, 2013 – Global non-cash payments volumes are expected to top 333 billion transactions in 2012 after transactions grew by 8.8 percent in 2011, according to the latest available data from the World Payments Report 20131 published by Capgemini and RBS. Central Europe, the Middle East, Africa (CEMEA) and Emerging Asia are leading the charge with growth in transaction volumes of more than 20 percent, while Latin America recorded growth of 14.4 percent. Growth in

Over 50 Percent of Customers at Risk of Leaving Their Bank Finds Capgemini’s World Retail Banking Report 2013

Banks Struggle to Provide More Personal Customer Experiences Mobile Banking Offers Opportunity to Build Customer CentricityParis, New York – April 23, 2013 –  Within the next six months, ten percent of retail banking customers surveyed globally will likely leave their bank and an additional 41 percent of customers say they are unsure if they will stay or go finds the tenth annual World Retail Banking Report 2013 (WRBR 2013) released today by Capgemini and Efma. To re-build the customer-bank relationship, opportunity exists for banks to become more customer-centric by leveraging vast

Seventy Percent of Insurance Customers’ Loyalty at Risk as Retention Challenges Escalate finds Capgemini and Efma’s World Insurance Report 2013

Fifty percent of Insurers look to Mobile and/or Social Media in next two years to strengthen customer experienceParis, New York – February 27, 2013 – With an average of only 30 percent of customers globally reporting having positive customer experiences with their insurers, insurers will need to address multi-distribution      and customer experience concludes the sixth annual World Insurance Report 2013 (WIR 2013) released today by Capgemini and Efma.  The report also finds that mobile and social media channels are gaining traction with insurers in terms of early adoption rates.  These

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