EURO CAR PARTS BATTERY SALES SOAR WITH RISE IN RAC CALL OUTS

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Euro Car Parts demonstrated its ability to deliver in the toughest conditions fulfilling RAC’s huge demand for batteries from call-outs caused by the recent dreadful weather. RAC fitted almost 17,000 batteries last month to motorists’ cars. With around 2,000 Patrols, RAC needs a fast supply of all types of parts for any vehicle, so that urgent repairs can be carried out at the roadside. Of the batteries RAC fitted 92% were Bosch batteries purchased from Euro Car Parts. This provided RAC members with a permanent repair, using a top quality battery and helped ensure these customers will enjoy a trouble-free winter with the additional starting power of the Bosch S4 battery. Mark Johnson, parts, tools and equipment manager at RAC, commented: ”This contributes towards RAC’s goal of ensuring, wherever possible, our members receive a quality permanent repair at the roadside – providing them the ultimate levels of service and convenience. “Taking into consideration the extended closing times of all major motor factors over the Christmas period and the extreme weather experienced during December, I believe this is a huge achievement for both RAC and Euro Car Parts. This performance was an excellent end to a great year and confirms that RAC has made the right choice of supplier with Euro Car Parts.” Euro Car Parts director David Bevan added: “We are glad to provide such an efficient service to RAC and show that despite the artic weather conditions it is always “business as usual” for Euro Car Parts - and long may this continue.” Notes to Editors About Euro Car Parts Today, Euro Car Parts employees over 3,200 people at its 86 local branches and strategically positioned regional distribution hubs. It is still a family-run business – it’s simply a bigger family. For further information on Euro Car Parts, please visit www.eurocarparts.com. For media enquiries relating to this press release please contact Tracey Treanor at Chicane on 07789 078 710 or e-mail tracey@chicanemarketing.co.uk About RAC With around seven million customers, RAC is one of the UK's most progressive motoring organisations, providing services for both private and business motorists. Whether it's roadside assistance, insurance, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information - RAC is able to meet motorists' needs. RAC is committed to providing the very highest levels of service to its customers and has been ranked first for customer satisfaction by J.D. Power and Associates' UK Roadside Assistance Study for the last four years. RAC was also the top-named breakdown organisation in the July 2009, January 2010 and July 2010 half-yearly UK Customer Satisfaction Index from the Institute of Customer Service. RAC Insurance has also been awarded the Best Overall Vehicle Insurance Provider 2009/10 by themoneypages.com RAC is part of Aviva, the world's sixth largest* insurance group, serving 53 million customers across Europe, North America and Asia Pacific. RAC's news releases and a selection of images are available from the internet press centre at www.rac.co.uk/press-centre/ Follow us on twitter: www.twitter.com/RAC_Breakdown Follow us on Facebook: www.facebook.com/RAC *based on gross worldwide premiums at 31 December 2009

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