FREE DATA TRIAL FOR INDEPENDENT GARAGES

Building Relationships With TecDoc Many motor factors are reaping the benefits of signing up to TecDoc CATALOG, but the opportunities don’t stop with just factors! One of the industry’s best-kept secrets is that in addition to the obvious benefits to parts distributors, TecDoc can really help the independents in their battle against the franchised dealers. And this is where motor factors can help. By introducing their garage customers to TecDoc, factors will help them to see how the system can benefit them and is a great example of good customer service put into practice. TecDoc’s commercial director for UK and Eire, Shaun Greasley says: “The TecDoc CATALOG system can be enhanced to include VIVID technical data, which includes Maintenance Data, Technical Data/Repair Manuals and Repair Times. In conjunction with TecDoc’s OE Pricing option the independent garage is fully armed to compete with the dealer.” VIVID data caters for vehicles of up to 3.5 tonnes and covers Maintenance, Engine, Gearbox, Body/Interior, Brakes, Steering/Suspension and Onboard Electronics and the information comprises original OEM data. Maintenance Data provides technicians with first-rate printable checklists to ensure they observe the general maintenance intervals as well as the correct intervals for timing belt replacement. It also provides information on resetting procedures. Technical Data includes more then 50,000 technical drawings and tightening torques for many resetting procedures. It also comprises more Repair Manual information than any comparable product. Repair Time allows the user to find the exact labour times as specified by the VM’s to their dealers. By adding the OE Pricing function, the garage can also check the OE price of the part and pitch his replacement competitively against it. These functions allow both garage and consumer to charge a fair price for the job. “We are encouraging factors to invite their independent garage customers to take up the offer of a free 30-day trail of the VIVID data on TecDoc CATALOG. All they have to do is to logo onto www.tecdoc.co.uk and click on ‘Test VIVID data for 1 month free’ box,” Greasley concluded. For more information about TecDoc, contact Shaun Greasley on 01829 752888 or email: shaun.greasley@tecdoc.net ENDS

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