Agria’s Contact Centre is an Award Winner

Agria Pet Insurance’s Contact Centre is celebrating after becoming the proud recipient of awards given out by the Call Centre Management Association (CCMA). The company’s achievements are all the more remarkable given the size and reach of the other nominated companies who include household names like British Gas, Sky, BUPA and Sage.  The company’s biggest winner on awards night was Ibrar Hussain who was announced as the Outbound Team Manager of the Year (Bronze award winner). Ibrar was singled out not for his personal success in his job but also for his ability to coach, lead