CONFIDENCE IN TRAVELLING ABROAD FALLS

CONFIDENCE IN TRAVELLING ABROAD FALLS • 25% of people are less confident when booking a foreign holiday • Half of travellers considering ‘home holidays’ because of fears • 7% of British public will still holiday without travel insurance despite the disruptions Research from Confused.com has identified a drop in consumer confidence when it comes to booking a foreign holiday. The price comparison site said events such the ash cloud and the continued strike action from BA staff are causing travellers to reconsider their holiday plans. Females are at the top of the worried list with one in three having little faith in the holiday going as planned. Twenty five per cent of travellers say they feel less confident about booking a holiday abroad now and almost half are considering a holiday in the UK as a result. For those who do have the courage to book abroad, 60% of them will not risk going without insurance. Evidently though, the travel insurance industry needs to be clearer with customers on what is and what is not covered as 34% worry about cover offering compensation for the recent events. Worryingly 7% of travellers still think travel insurance is a waste of time despite the ongoing disruptions. Steve Williams, head of travel insurance said: “It’s a concern that some people still think travel insurance is a waste of time despite recent events. Travel insurance covers eventualities including delays and cancelled holidays and insurers are still offering cover for holidays affected by the ash cloud. This cover comes as an ‘add on’ to a standard policy. When considering the unpredictability of the situation and prolonged disruption, this and BA strikes are causing, travel insurance should not be overlooked.” -ENDS - For further information please contact: Press Office Confused.com 02920 434398 Notes to Editors Research carried out by One Poll, amongst 2,000 respondents in late April 2010 Confused.com is one of the UK’s biggest and most popular price comparison services. Launched in 2002, it generates over one million quotes per month. It has expanded its range of comparison products over the last couple of years to include home insurance, travel insurance, pet insurance, van insurance, motorbike insurance, breakdown cover and energy, as well as financial services products including credit cards, loans, mortgages and life insurance. Confused.com is not a supplier, insurance company or broker. It provides a free, objective and unbiased comparison service. By using cutting-edge technology, it has developed a series of intelligent web-based solutions that evaluate a number of risk factors to help customers with their decision-making, subsequently finding them great deals on a wide-range of insurance products, financial services, utilities and more. Confused.com’s service is based on the most up-to-date information provided by UK suppliers and industry regulators. Confused.com is owned by the Admiral Group plc. Admiral listed on the London Stock Exchange in September 2004. Confused.com is regulated by the FSA.