The call for efficient service

Call Systems Technology’s new WaiterCall: smaller transmitter, bigger range

Restaurants are always looking for ways to improve customer satisfaction, encourage higher spending and increase return visits without letting their operational costs spiral out of control. Call System Technology’s WaiterCall™ system helps restaurants increase their profitability by speeding up and improving their service, thus enhancing customers’ experience, while also containing staffing costs.

WaiterCall consists of a multi-buttoned transmitter sited in the kitchen and matched pagers carried by front of house staff. The latest WaiterCall system from CST has a new transmitter, making the system more compact than before, while extending the range.

The system is unobtrusive and easy to use, wirelessly connecting front of house with the kitchen to ensure seamless, efficient service. Once a table’s meals are plated up and ready to go, kitchen staff press a button on the transmitter sending a vibrating alert to the corresponding pager carried by a waiter. This indicates that the order is complete and can be collected and taken to the table. The system also automatically pages the waiter up to three times to ensure the food is collected while hot.

In this way food is served in tip-top condition. Waiting staff only return to the pass when they need to, giving them more time on the floor to take extra orders, clear tables and check that customers are receiving the service they expect.

The WaiterCall transmitter enables managers to send messages quickly to all servers with just one button and a manager button instantly calls the manager when additional assistance or guidance is needed. The transmitter is made from aluminium for durability and ease of cleaning.

WaiterCall pagers are extremely reliable and able to withstand use in harsh restaurant environments. A range of pagers and transmitters are available and the pagers can be clipped to a waistband or belt. They are supplied with UHF technology for maximum range and smart charging can charge pager batteries in just two hours. Batteries have a life of three to five years and are user-replaceable for economy. A unique system ID prevents interference from paging systems in neighbouring sites.

For details, Freephone Call Systems Technology on 0800 389 5642 or call 020 8381 1338, email the company at solutions@call-systems.com or visit the CST website www.call-systems.com

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WaiterCall new – Nov-12

Press Enquiries:

Toni Turner or Alison Haynes at The Publicity Works

Tel: 01263 761000   Email: cst@publicityworks.biz

Caroline R Bloomer at Call Systems Technology: 020 8381 1338 Ext. 221

For more news about CST visit the press office at www.publicityworks.biz

Separations charge enquiries: offers are ONLY accepted by email to seps@publicityworks.biz or fax on 01263 761009.

LINKS:

Visit the CST website at www.call-systems.com

Call Systems Technology (CST) is based in Edgware, London and supplies an award-winning range of specialist communications and software products. The company has introduced many technology innovations that enhance service, safety and efficiency.

• The CST portfolio ranges from simple pager systems to highly integrated communications packages that improve business safety, communications and facilities management.
• CST's award-winning Call range includes CustomerCall™, WaiterCall™, ServiceCall™, ButlerCall™ and MediCall™.  
• CST also offers a range of specialist products for lone worker and staff protection, sourced from the world’s leading product manufacturers.

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