CST’s MediCall pager system helps Liverpool Heart and Chest patients relax

MediCall pagers used for family and friends, rather than patients...Patients often arrive in the Day Ward of Liverpool Heart and Chest Hospital accompanied by relatives or friends, whose support enhances the healing environment. Most stay whilst the patient is in theatre or the catheter laboratory. This sometimes means that relatives and friends are waiting for periods of up to four hours, which can be upsetting for patients who want them to feel comfortable and be able to have something to eat and drink if they want. “Reduction of anxiety is a priority in providing a healing