Call Systems Technology’s hotel communication guide – simple, straightforward and jargon-free
The way to communicate and stay ahead of competitorsThere’s more to running a hotel than giving people a bed for the night. Hotel guests are paying for quality service. If they need to order food or drinks, advice or assistance they don’t expect to be kept waiting. A good communications system throughout a hotel will reassure guests that their requests are dealt with quickly and effectively. “Improving communication can immediately benefit customer service and staff efficiency. But many people don’t realise what can be done with a relatively simple communications system,” says Vicky