Pagers Are a Prescription for Happier Patients at Frimley Hospital

Survey feedback from patients is 100% positive; pharmacy manager praises CST’s MediCall system: “simply a really useful tool”A busy outpatients’ clinic at Frimley Park Hospital, Camberley in Surrey, means the Pharmacy processes up to 200 prescriptions a day. “We target a maximum 20-minute turnaround for our customers, but this is a long time, especially in a relatively small waiting area. Our waiting room only has seating for about 20 people; if we have any more waiting, some have to stand while they wait for their prescriptions, which is clearly far from ideal,” says Sue Horne, Dispensary