Keep Flexible to Keep Customers
IT Connection Blog by Michal Halama
Summary Bullets:
- Automation jeopardizes flexibility when needed by clients deploying new technology
- Smaller services deals expose buyer shortcomings that need early due diligence and lifelong flexibility by providers.
The cloud brings exciting innovations that increase the potential of, and customer choices for, unified communications and workspace services. With that fresh potential comes the possibility of clients making more errors in buying decisions and specifications. Service providers and third parties are also likely to make genuine mistakes when advising clients on strategies that exploit new technologies. Read more of this post at http://bit.ly/O9tHXT
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Amee Singh
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Current Analysis (http://www.currentanalysis.com) has been helping leading telecommunications, information technology and business software companies improve their competitive intelligence, differentiate themselves in the market, and win more business. Current Analysis is the only provider of continuous, in-depth tactical competitive intelligence, analysis, and advice. For more than 15 years, sales teams, product managers, marketing professionals, and executives have relied on Current Analysis as a trusted partner to improve their ability to anticipate and quickly take action on market opportunities and competitive threats. The company serves more than 35,000 professionals at over 1,600 global enterprises.
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