Customers Bank Introduces Enhancements to Mobile Banking
Customers Bank today announced the release of version 4.0 of their mobile app, CB Access. This new version includes three major additions that are designed to enhance the customer experience when using CB Access.
Version 4.0 of CB Access keeps Customers Bank at the forefront of mobile banking, said Warren Taylor, Executive Vice President and President of Community Banking at Customers Bank.
“We are constantly looking for ways to improve the CB Access platform so that our customers can do their banking when and where they want to with as much ease as possible,” Taylor said. “The new additions do just that, expanding mobile banking convenience and security.”
The new additions are:
Trusteer Mobile Security – As part of its multi-layered security program, Customers Bank has partnered with an industry leader, Trusteer (an IBM company), to provide a significant layer of mobile security free of charge for customers to protect them while they bank, surf or shop using their mobile device.
P2P Money Transfer Service – P2P stands for person-to-person money transfer service. It allows Customers Bank customers to send money securely to others with just an email address or mobile number.
Spanish Content – All content will be available in both Spanish and English.
Taylor pointed out several advantages of the new enhancements.
“Trusteer Mobile Security gives our customers peace of mind while using their mobile device,” he said. “It’s a similar level of security that they have when they do online banking.”
“The introduction of Spanish content gives consumers who do not speak English, or speak English as a second language, greater access to mobile banking,” Taylor said.
“Few financial institutions have this feature available as far as mobile banking is concerned,” he noted.
“P2P Money Transfer Service provides customers with a convenient way to transfer money to family, friends or other individuals,” Taylor said.
“It’s a fast, safe way to make money transfers to others using a smart phone, especially if you don’t have immediate access to a computer or the time to run to a bank branch,” he explained.
About Customers Bancorp, Inc. and Customers Bank
Customers Bancorp, Inc. is a bank holding company in Wyomissing, Pa., engaged in banking and related businesses through its subsidiary, Customers Bank. Customers Bank is a community-based, full-service bank with assets of $5 billion. A member of the Federal Reserve System and deposits insured by the Federal Deposit Insurance Corporation ("FDIC"), Customers Bank is an equal housing lender that provides a full range of banking services to small and medium-sized businesses, professionals, individuals and families through offices in Pennsylvania, New York, Rhode Island, Massachusetts, New Jersey, and Northern Virginia. Committed to fostering customer loyalty, Customers Bank uses a High Tech/High Touch strategy that includes use of industry-leading technology to provide customers better access to their money, as well as a continually expanding portfolio of loans to small businesses, multi-family projects, mortgage companies and consumers. BankMobile, a division of Customers Bank, is a purely mobile banking platform scheduled to launch late summer 2014.
Customers Bancorp, Inc. is listed on the NASDAQ exchange under the symbol CUBI. Additional information about Customers Bancorp, Inc. can be found on the company's website, www.customersbank.com.