Customer Experience Management at Mobile World Congress 2014
As part of the next generation’s mobile evolution, Cybercom proudly present its service Customer Experience Management for the world’s leading mobile operators at the Mobile World Congress 24-27 February. Welcome to Hall 7.Cybercom shares its experience from its reference cases of Customer Experience Management with the mobile operators in Middle East and Africa. Customer Experience is one of the most critical differentiation factors in the battle of recruiting and maintaining subscribers for mobile operators. End users’ quality demands and expectations on the operators are increasing