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Recently Named SC Magazine Excellence Awards Finalist for “Best Customer Service,” DigiCert Continually Strives to Improve the SSL Customer Experience

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Leading global Certificate Authority simplifies SSL deployment with 24-7, in-person customer support and myriad of intuitive online installation and diagnostic tools

LEHI, UT (Jan. 21, 2014) — DigiCert, Inc., a leading global provider of SSL certificates and related online security products, continues an obsession on improving the SSL customer experience, a feat recently recognized with the company being named a finalist for the 2014 SC Magazine “Excellence” Awards for “Best Customer Service.” Offering 24/7, live in-person support, DigiCert recognizes the frustration and difficulty many IT departments face when ordering, installing and managing digital certificates. DigiCert strives to provide best-in-class customer support and leading online tools to help ease this pain for its customers and enable them to easily optimize their SSL certificate deployment across the enterprise.

“Recent news events have shown us that authentication and encryption are more important than ever,” said DigiCert CEO Nicholas Hales. “At DigiCert, we understand that managing the SSL certificate lifecycle can be a complex and sometimes frustrating process. That’s why we focus our energy on hiring and retaining a knowledgeable staff that can assist our customers with care, while innovating with new products and tools that help organizations provide the best security configuration possible.”

DigiCert maintains the highest standards in its industry for security and identity validation while issuing certificates at the speed of business. In partnership with its customers, DigiCert continues to succeed as the fastest-growing provider of high-assurance digital certificates. DigiCert is the only Certificate Authority with a five-star rating on independent evaluation site sslshopper.com. The company has also been the recipient of multiple awards acknowledging its efforts to provide enhanced customer value and superior customer support. DigiCert is trusted by more than 70,000 customers in 146 countries, including five of the U.S. Alexa Top 10.

Now in its 17th year, the SC Awards are the information security industry’s most prominent recognition for information technology (IT) security professionals and products that help protect today’s corporate world from a myriad of ever-changing threats. Each year, a hand-picked jury, selected from among end-user companies, analyst and consulting communities and educators by SC Magazine’s editorial team, reviews nominations from hundreds of IT security companies. In addition to reviewing the materials provided by entrants, the judges are encouraged to review other sources of applicable outside research and analyst reports, as well as product reviews appearing in SC Magazine. Winners will be announced at a gala event held Feb. 25 in San Francisco.

“DigiCert was selected as a finalist due to the innovative and effective security technology they have brought to the market today,” said Illena Armstrong, VP, editorial, SC Magazine. “In a world of social media, BYOD and myriad other developments, it is no easy task to protect sensitive information. DigiCert’s customer service was named an SC Award finalist because their efforts are raising the bar for the industry.”

About SC Magazine

SC Magazine provides IT security professionals with in-depth and unbiased information through timely news, comprehensive analysis, cutting-edge features, contributions from thought leaders and the best, most extensive collection of product reviews in the business. By offering a consolidated view of IT security through independent product tests and well-researched editorial content that provides the contextual backdrop for how these IT security tools will address larger demands put on businesses today, SC Magazine enables IT security pros to make the right security decisions for their companies. The brand’s portfolio includes the SC Congress and Expo series (New York, Chicago, Toronto), SC Awards, SC Directory and SC Magazine Newswire

Friend us on Facebook: http://www.facebook.com/SCMag

Follow us on Twitter: http://twitter.com/scmagazine

About DigiCert, Inc.

DigiCert is a premier online trust provider of enterprise security solutions with an emphasis on authentication, PKI and high-assurance digital certificates. Headquartered in Lehi, Utah, DigiCert is trusted by a continually growing clientele of more than 70,000 of the world’s leading government, finance, healthcare, education and Fortune 500® organizations. The company also leads the market in enabling the Direct, secure exchange of healthcare information via its DirectAssured™ certificates. DigiCert has been recognized with dozens of awards for providing enhanced customer value, premium customer support and market growth leadership. For the latest DigiCert news and updates, visit digicert.com, like DigiCert on Facebook® or follow Twitter® handle @digicert.

# # # 

Jeff Chandler

DigiCert, Inc.

P: (801) 701-9653

M: (385) 225-1207

jeff.chandler@digicert.com

Tags:

encryption ssl authentication BYOD DigiCert Enterprise Managed PKI high-assurance SSL certificates Managed PKI SSL Certificate EV SSL EV SSL Certificates customer support

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Quick facts

DigiCert is trusted by more than 70,000 customers in 146 countries, including five of the U.S. Alexa Top 10.
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DigiCert maintains the highest standards in its industry for security and identity validation while issuing certificates at the speed of business. In partnership with its customers, DigiCert continues to succeed as the fastest-growing provider of high-assurance digital certificates.
Tweet this
DigiCert is the only Certificate Authority with a five-star rating on independent evaluation site sslshopper.com. The company has also been the recipient of multiple awards acknowledging its efforts to provide enhanced customer value and superior customer support.
Tweet this
Now in its 17th year, the SC Awards are the information security industry’s most prominent recognition for information technology (IT) security professionals and products that help protect today’s corporate world from a myriad of ever-changing threats. Each year, a hand-picked jury, selected from among end-user companies, analyst and consulting communities and educators by SC Magazine’s editorial team, reviews nominations from hundreds of IT security companies.
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Quotes

“Recent news events have shown us that authentication and encryption are more important than ever. At DigiCert, we understand that managing the SSL certificate lifecycle can be a complex and sometimes frustrating process. That’s why we focus our energy on hiring and retaining a knowledgeable staff that can assist our customers with care, while innovating with new products and tools that help organizations provide the best security configuration possible.”
DigiCert CEO Nicholas Hales
“DigiCert was selected as a finalist due to the innovative and effective security technology they have brought to the market today. In a world of social media, BYOD and myriad other developments, it is no easy task to protect sensitive information. DigiCert’s customer service was named an SC Award finalist because their efforts are raising the bar for the industry.”
Illena Armstrong, VP, editorial, SC Magazine