FINANCIAL REPORT Q1 2022
FINANCIAL REPORT Q1 2022 [January 1st - March 31st, 2022]
The report has not been audited.
HIGHLIGHTS
- Q1 2022 revenue came in slightly above expectations at DKK 2.418k, (Q1 2021 at DKK 2.619k). This is a slight decrease compared to Q1 2021 revenue as Q1 2021 contained revenue related to the co-development of the AI product that was completed last year.
- Signed a new multi-year agreement with Nuuday, the Danish telco company with leading brands, among others YouSee, Telmore and TDC Erhverv, with a potential total value of approx. DKK 4.600k.
- The first RevealCX Boost customer was successfully implemented in January of 2022, after launch of the AI product in Q4 2021.
- RevealCX was enhanced with several new features to increase the benefits of working within the platform, including a new workflow module enabling further automation.
- Second phase of recruitment of the team in the US is completed, and the team has started to build a promising pipeline.
“I am pleased with the progression the team has demonstrated in Q1, which is typically our most quiet quarter. Implementing our AI solution at the first customer is an important milestone as it not only proves the product is production ready and we can sell it, but also that the product serves an important need in the market.” says Rolf Adamson, CEO of Nexcom.
MANAGEMENT COMMENTS
The company expects to carry out a capital increase in Q2 2022 to support the continued operation and expansion in line with the planned growth track, and furthermore to reduce the company’s debt profile.
During 2021 Nexcom managed to build on and expand its ARR to DKK 7.968k as of January 2022 and will on the already existing customer contracts grow to DKK 9.551k in 2024.
In total Nexcom has signed customer contracts worth an accumulated DKK 26.679k in place and valid until end of 2024.
Nexcom has maintained its customer base the past 10 years and has had no churn nor cancellations in Q1 2022.
Nexcom is maintaining the previously communicated growth expectations at 60% for 2022. A strong pipeline of new prospective customers, as well as the upsell potential for the AI product to the installed base, supports this growth journey.
Disclaimer
This report contains forward-looking statements based on management's current expectations. All statements about the future are subject to inherent risks and uncertainties, and many factors can lead to actual results and developments that differ materially from those expressed or implied in such statement.
Contact information:
For more information and/or to arrange an interview with CEO Rolf Adamson, please contact Gerdur Dora Adalsteinsdottir, Communications Tlf.: +45 4576 4820.
Certified advisor:
Norden CEF ApS
John Norden
Tlf. +45 20 72 02 00
www.nordencef.dk
Nexcom is a Danish-based SaaS company with a compelling purpose of helping companies of all shapes and sizes deliver consistent, high-standard service experiences to their customers. We design and deliver big data-driven, AI-powered software platforms that enable companies to automate routine tasks, monitor agent and system performance, and become more time-efficient. We help improve productivity, gain more operational knowledge, make informed decisions, and ultimately deliver better service.
Nexcom: Better Customer Service, Less Effort