Empolis receives quadruple honors at the World’s Premier Awards for Sales and Customer Service
Kaiserslautern, Germany, March 2, 2022 – The 2022 Stevie® Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. Empolis had a stellar performance and convinced the jury a total of four times:
Empolis was honored with 1 Gold, 1 Silver and 1 Bronze Stevie® Award for its SaaS products and won 1 Gold Stevie® Award for the inspiring white paper, “Knowledge Graphs: AI that works like humans think”.
“With its solutions, Empolis meets a wide range of requirements with a standard software. It's able to optimize their customer service be it knowledge management, self-service, or integration with its ticketing systems. They use knowledge capital to optimize essential business processes. Accordingly, decision-makers, employees, and customers receive exactly the information appropriate to the situation or task, which allows them to make better decisions more quickly”, said jury chair Adrian Tobey.
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized judging committees.
“The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year's winners for their continued success. We look forward to recognizing them on May 11.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at https://stevieawards.com/sales/2022-stevie-award-winners.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors of the 16th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Thought Leadership Leverage, and ValueSelling Associates, Inc.
Kontakt
Martina Tomaschowski
Empolis Information Management GmbH
Europaallee 10
67657 Kaiserslautern
Germany
Tel.: +49 631 68037-333
Mobil: +49 170 233 7849
E-Mail: martina.tomaschowski@empolis.com
Dirk Brandes
Empolis Information Management GmbH
Europaallee 10
67657 Kaiserslautern
Germany
Tel.: +49 631 68037-330
E-Mail: dirk.brandes@empolis.com
About Empolis
Empolis is a leading supplier of smart information management software for comprehensive creation, management, analysis, intelligent processing and provision of all information relevant to a company’s business processes. Empolis pursues the intelligent combination of knowledge and content management in accordance with the motto “DECIDE. RIGHT. NOW.”
Many national and international companies as well as public sector institutions rely on Empolis solutions and the company’s comprehensive industry and process experience. These include ABB, BMW, Bosch, Bundesverwaltungsamt, Carl Zeiss Microscopy, Homag, Koenig & Bauer, Kuka, MAN Energy Solutions, and Vodafone. Currently, around 500 Empolis installations exist around the world, and roughly 700,000 professional users use Empolis solutions on a daily basis to serve approximately 40 million end customers.
Empolis is a shareholder in the German Research Center for Artificial Intelligence (DFKI) and is represented on the Board of the Science and Innovation Alliance Kaiserslautern (SIAK).
With its knowledge graph platform, the Darmstadt-based subsidiary Empolis Intelligent Views GmbH is a leading provider of semantic technologies and knowledge-based AI in the German-speaking countries. More than 180 applications have been realized in prominent companies on that basis. Clients such as Bosch Rexroth AG, Doppelmayr Seilbahnen GmbH, Duden GmbH, Merck KGaA, Voith Group and the Würth Group rely on Empolis Intelligent Views GmbH and its partners.
www.empolis.com/en / www.service.express/en / www.content.express / www.knowledge.express/en