Software bugs and hardware failures disrupt telephony and internet access - ENISA Annual Incidents Report

ENISA publishes its Annual Incidents report which gives the aggregated analysis of the security incidents causing severe outages in 2014. Incidents are reported on an annual basis, by the Telecom Regulators under Article 13a of the Framework Directive (2009/140/EC)  to the Agency and the European Commission. The report provides an overview on an aggregated level of which services and network assets were impacted, and the root causes of the incidents. In 2014, 137 major incidents were reported, from 24 EU