CAP GEMINI ERNST & YOUNG AND EHPT PROVIDE NEXTGEN SERVICE PROVIDERS WITH NEW BUSI

CAP GEMINI ERNST & YOUNG AND EHPT PROVIDE NEXTGEN SERVICE PROVIDERS WITH NEW BUSINESS SUPPORT PLATFORM Cap Gemini Ernst & Young (CGE&Y), one of the largest management and IT consulting firms in the world, and EHPT, a global supplier of software for communications management, have today announced that they are co- operating on an innovative business support platform for next generation service providers in the telecommunications industry. NextGen CRM, as the new platform will be known, will be marketed and sold by the Nordic team of Telecom Media Networks, an industry practice of the Cap Gemini Ernst & Young Group. The consulting firm will leverage upon its global partnership agreement with EHPT to offer the EHPT portfolio of billing and customer care products as the basis of the new platform. CGE&Y will then integrate best-of-breed customer relationship management (CRM) products from other suppliers according to specific customer needs. The overall NextGen CRM platform not only features best-of-breed products, it also includes dedicated management consulting, system integration and an overall support responsibility as regards application management. The platform corresponds very well to market expectations relating to estimated major CRM investment areas and market trends for 2001. Moreover, according to a Gartner Group survey 1) of 600 US companies, it is ideally suited for use within the expected top 4 CRM investment areas in 2001. Lars Sjöberg, Nordic Director Partners & Alliances, Telecom Media Networks, an industry practice of the Cap Gemini Ernst & Young Group comments , "CGE&Y & EHPT can now provide the market with a complete end- to-end business support and CRM platform for NextGen service providers. We are delighted to be able to offer EHPT's open and modular billing & customer care application modules as the basis of the new platform. Cap Gemini Ernst & Young will act as the glue that ensures that everything sticks together in a solid yet flexible way. NextGen CRM is fully scalable and incorporates an evolutionary design built on best-of-breed products that will satisfy service providers' revenue management and customer satisfaction needs." Hans-Ola Månsson, Vice-President for Global Partner Management at EHPT adds, "Previous experience of working together on strategic customer projects has led to good mutual understanding between our two companies. The NextGen CRM partnership will ensure that customers benefit from the combination of EHPT's dedicated product development and CGE&Y's dedicated system integration skills." About EHPT EHPT creates solutions and provides software applications that enable content and communications service providers to run, bill and develop their business. Founded in 1993 as a joint venture by Ericsson and Hewlett-Packard, EHPT combines and enhances the strengths of these world- leaders to provide leading edge solutions. EHPT has a global presence, with its headquarters based in Sweden, and employs more than 1,000 people worldwide. Visit EHPT on the web: www.ehpt.com About Cap Gemini Ernst &Young Cap Gemini Ernst & Young is one of the largest management and IT consulting firms in the world. The company offers management and IT consulting services, systems integration, and technology development, design and outsourcing capabilities on a global scale to help traditional businesses and high-growth middlemarket companies continue to implement growth strategies and leverage technology in the connected economy. The organization employs about 60,000 people worldwide and reports global revenues of about 8.5 billion euros (2000 pro forma). More information about individual service lines, offices and research is available at www.cgey.com. For further information please contact: Ann-Louise Öhrn Vice-President Corporate Communication, EHPT +46 31 746 2907 ann-louise.ohrn@ehpt.com Lars Sjöberg, Nordic Director Partners & Alliances Telecom Media Networks, Cap Gemini Ernst & Young +46 708 736 288 lars.sjoberg@cgey.com Gartner Group: CEO and CIO Update: The Top 10 CRM Trends for 2001 -- Plus One