Husqvarna Group and Etteplan to continue their successful outsourcing agreement in technical information focusing on digitalization and user centric content
ETTEPLAN Press release, May 20, 2021 at 10.00 a.m. EEST
Etteplan and Husqvarna Group, a global leading producer of outdoor power products and innovative solutions for forest, park and garden care have agreed to continue their successful outsourcing agreement in technical information.
The agreement is an extension of an existing collaboration initiated in 2015 when Husqvarna Group outsourced its production and maintenance of technical information globally to Etteplan for all products and brands. During this period, Etteplan has implemented global processes and solutions to further improve the productivity and quality of the technical information. The outcome of the outsourcing agreement has been very successful, resulting in substantial cost savings, improved quality, reduced environmental footprint but also in increased uniformity and digitalization within the Husqvarna Group.
“We are pleased to move forward with our partnership with Etteplan, who already knows our operations very well. We are committed to develop the quality of our technical information even further together with Etteplan. The new agreement, effective for three years, aims to future proof the technical information through digitalization and user centric content. It also allows us to get access to the latest technology and expertise, while we are able to focus on our core business”, says Andreas Rangert, VP Tree Pro Customer Unit & Technology Operations, Husqvarna Division.
“The fact that Husqvarna gives us additional confidence to continue supporting them to improve their technical information even further is proof that they are satisfied with what we have delivered and that they believe in our solutions, says Mikael Vatn, SVP, Technical Documentation, Etteplan.
Etteplan’s service solution for Husqvarna is based on predefined processes and efficient operating models. Etteplan will continue to take overall responsibility for producing and developing technical information services for the customer. The productivity of the service model is regularly measured using a set of indicators agreed on together with the customer.
For further information, please contact:
Mikael Vatn, SVP, Technical Documentation Solutions, Etteplan, tel. +46 70 881 48 20
Outi Torniainen, SVP, Marketing and Communications, Etteplan, tel. +358 10 307 3302
Husqvarna in brief
Husqvarna Group is a global leading producer of outdoor power products and innovative solutions for forest, park and garden care. Products include chainsaws, trimmers, robotic lawn mowers and ride-on lawn mowers. The Group is also the European leader in garden watering products and a global leader in cutting equipment and diamond tools for the construction and stone industries. The Group's products and solutions are sold under brands including Husqvarna, Gardena, McCulloch, Poulan Pro, Weed Eater, Flymo, Zenoah and Diamant Boart via dealers and retailers to consumers and professionals in more than 100 countries.
Etteplan in brief
Etteplan provides solutions for software and embedded solutions, solutions for industrial equipment and plant engineering and technical documentation solutions to the world’s leading companies in the manufac-turing industry. Our services are geared to improve the competitiveness of our customers’ products, ser-vices and engineering processes throughout the product life cycle. The results of Etteplan’s innovative engineering can be seen in numerous industrial solutions and everyday products.
In 2020, Etteplan had a turnover of approximately EUR 260 million. The company currently has some 3,300 professionals in Finland, Sweden, the Netherlands, Germany, Poland, Denmark and China. Etteplan's shares are listed on Nasdaq Helsinki Ltd under the ETTE ticker.