Marketingmoves call in Foehn to avoid auto-renewable contract trap
~ Despite Ofcom’s ruling, restrictive ‘roll over’ phone contracts for connected equipment are costing SMEs ~
London, England – 20 March 2012: Specialist IT and telecoms recruitment firm, Marketingmoves, has saved over 50% of their annual communications costs by cancelling their auto-renewable contract for maintaining their on-premises phone system and replacing it with a cloud communication solution from managed communication provider, Foehn. Like many SMEs, Marketingmoves’ private branch exchange (PBX) maintenance contract automatically-renewed each year without notice. Whilst Ofcom has investigated and ruled against the use of Automatically Renewable Contracts (ARCs) – also known as rollover contracts - for network services in 2011, there are currently no restrictions for network connected equipment, such as PBXs.
Melvin Day, director of Marketingmoves said: "It's a highly competitive industry we operate in, so we must have cutting edge communications to remain ahead of our competition. Unfortunately with our Meridian PBX from BT this was no longer the case. We were locked into a maintenance contract that automatically renewed and it made it very difficult for us to upgrade. Foehn approached us and were not only able to find new ways of working by upgrading our system, but also reduced our call costs to such an extent that we had a solid business case to pay out the remaining period of our maintenance agreement with BT. It means we are better able to compete and are a more profitable organisation as a result.”
Matt Pitt, sales director at Foehn said:”In the current economic climate, businesses need to look at every cost critically so it’s not fair that companies like Marketingmoves are being tied into auto-renewing contracts. We specialise in using technology to help our customers compete more effectively and can usually reduce their operating costs at the same time. Mobile and location independent working are just two ways we were able to assist Marketingmoves.”
Pitt added: “By hosting PBX functionality in the cloud, Foehn are able to deliver cutting edge services to customers without the need for expensive on-site hardware. This means an upgrade without deploying additional capital, new services without investment risk, and a platform that is by design resilient and able to help Marketingmoves in the event of a local disaster.”
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About Marketingmoves
Marketingmoves delivers talent acquisition in marketing within IT and Telecoms. Marketingmoves has placed over 1500 permanent and interim marketing professionals ranging from marketing executives to CMO’s and we have advised over 100 companies on marketing team structure, recruitment and retention strategy. We have assisted over 3000 candidates with career development, CV compilation and market opportunities and we continually offer information and insight on industry trends and salary levels. Contact Marketingmoves at info@marketingmoves.com or on +44(0)1932 253352.
About Foehn
Independent managed communications provider, Foehn, was set up in 2000 by James Passingham to manage and implement systems within mission-critical and telco-class networks and data centres across EMEA. The company specialises in IP network and communication solutions for call centres and small and medium sized businesses. As a Digium Select Partner, the company has specialised in Asterisk-based systems and has experience in successful large scale implementations across the UK and Europe. www.foehn.co.uk
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