NewHeights Selects Global IP Sound\'s VoiceEngine Multimedia
NewHeights Selects Global IP Sound\'s VoiceEngine Multimedia to Enhance its Softclient Strategy for Service Providers and Enterprises
Ottawa, CANADA March 15, 2006 — NewHeights Software, a leading provider of next-generation software client solutions today announced it has chosen Global IP Sound (GIPS), the leading provider of embedded speech-processing solutions for the Voice over IP (VoIP) market, to supply its VoiceEngine Multimedia to provide best-in-class voice and video quality to NewHeights carrier, softswitch and upcoming IMS soft-client solutions.
NewHeights Desktop Assistant® soft-clients bring together enterprise voice, messaging and mobility features through an intuitive, PC-based graphical user interface. Desktop Assistant soft-clients are designed, customized and deployed around four core areas of carrier-grade quality: Telephony, Usability, Networking and Enterprise Applications (T.U.N.E.). GIPS VoiceEngine Multimedia enhances the Telephony, Usability, and Enterprise Applications elements of NewHeights T.U.N.E. strategy and contributes to making its soft-client solutions the choice of carrier, softswitch and IMS vendors worldwide.
NewHeights and GIPS Enable Telephony, Usability and Enterprise Applications
• (Enterprise Applications) NewHeights will be leveraging GIPS VoiceEngine Multimedia to offer carriers, softswitch and IMS vendors quality voice and video capabilities in their enterprise soft-client offerings. VoiceEngine Multimedia offers developers of enterprise applications the ability to create a variety of solutions by addressing the key elements of collaborative and enterprise communications. With this high quality, easy to integrate solution, developers can focus on providing innovative features for business users, such as video conferencing and collaboration.
• (Telephony) With GIPS VoiceEngine Multimedia, NewHeights soft-clients ensure that advanced communications activities, such as multiparty calling and mobility, do not suffer from quality issues, such as: echo, line noise, latency or packet loss. VoiceEngine Multimedia includes such audio components as GIPS NetEQ, which is an advanced jitter-buffer and error concealment module, as well as the full suite of GIPS audio codecs and echo cancellation and noise suppression technology. The combination of NewHeights seamless integration with the Service Provider’s network and GIPS voice processing excellence across end-points create a flawless communications experience from the core of the network to the end-user experience.
• (Usability) GIPS VoiceEngine technology ensures that a soft-client call has the same standards of reliability and sound quality as today’s most advanced IP phones and traditional digital phones – ensuring that the soft-client experience for the end-user is just as ‘usable’ as their traditional communications tools.
“NewHeights only incorporates carrier-grade technologies into our soft-clients and I can confidently say that the GIPS technology has met that standard of excellence,” said Owen Matthews, Chief Executive Officer, NewHeights. “The GIPS technology has excelled with Peer-to-Peer soft-clients such as Skype, AOL Talk and Gizmo, and in conjunction with NewHeights, it has extended that industry leadership into the carrier and enterprise soft-client market. NewHeights plans to further extend GIPS voice-processing value in our upcoming IMS soft-client offering.”
“NewHeights has excelled in bringing one of the world’s first enterprise-focused soft-clients to market with the Bell Canada Personal Communication Manager (PCM) and we are proud to be a part of enabling such a market leading solution,” said Gary Hermansen, Chief Executive Officer of Global IP Sound. “GIPS technology is designed to meet the highest quality demands of today’s carriers and enterprise solutions developers and our integration with NewHeights technology is a clear sign that GIPS is positioned to be the voice processing solution of choice for carrier-grade, enterprise soft-client communications.”
T.U.N.E. Drives Enterprise Adoption of Soft-Client Technology
Service Provider and enterprise soft-clients are remarkably different from their mass market, residential focused counterparts. Operating in unison with the carrier network, NewHeights soft-clients seamlessly integrate:
• (Telephony) Carrier call control and calling features with the end-user experience
• (Usability) Telephony, messaging and mobility features through a single intuitive interface
• (Networking) Enterprise directories and Service Provider network security protocols with the end-user experience
• (Enterprise Applications) Enterprise applications including: multi-party video and web conferencing, e-mail and personal information management (PIMS) solutions, instant messaging platforms, and office productivity suites
Seamless integration across these categories cumulatively addresses the requirements surrounding a carrier-grade soft-client.
To learn more about the GIPS VoiceEngine and VoiceEngine Multimedia please visit:
http://www.globalipsound.com/solutions/solutions_VoiceEngine.php
To learn more about NewHeights commitment to T.U.N.E. please visit:
http://www.newheights.com/products_services/features/
To learn more about the Bell PCM please visit:
http://entreprise.bell.ca/en/default.asp?sid=308&did=975