GreenMerc launches AI‑based customer service on Trijo – chat and talk 24/7

Stockholm, 7 May 2025 | GreenMerc AB (publ), owner of the leading Swedish crypto exchange Trijo, takes the next step in customer experience by launching an AI‑based support service that is available around the clock – both via chat and telephone support. The new service is available in both Swedish and English.

With the help of AI, Trijo’s customers can now get instant answers to questions about crypto trading, blockchain transactions, and how Trijo works – anytime, day or night. This makes getting help easier than ever.

How to contact us:

• Chat: Start the chat here

• AI-powered phone support: +46 8 121 010 15

• Staffed customer service (weekdays 10:00–16:00 CET):

  • Email: support@trijo.co

  • Phone: +46 8 603 80 80

• General inquiries: info@trijo.co

Visit our FAQ for answers to common questions.

For more information, visit: www.trijo.co

Contact

For further information, please contact:

Arvid Börje Ramberg, arvid@greenmerc.com

About GreenMerc: GreenMerc strives to connect traditional finance and decentralized finance (defi), with the goal of driving growth through the launch of scalable web‑based financial services. The company focuses on innovative technology solutions and offers a broad portfolio of services, from development to finished, deployed and managed solutions, enabling a more accessible and transparent financial market for GreenMerc’s customers. GreenMerc is listed on NGM Nordic SME with the ticker GMERC B. Read more at www.greenmerc.com.

About Trijo: Trijo is a subsidiary of GreenMerc and Sweden’s leading crypto exchange. Trijo is a pioneer in the Swedish cryptocurrency market and specializes in digital currency services. With an app available for both iPhone and Android, and support for 260+ new currencies, Trijo works to provide easier access to cryptocurrencies. Trijo has also launched a service that enables staking, which yields returns on digital assets. Read more at www.trijo.se.