Hackney Homes asks ‘how satisfied are you’?

Over 6000 tenants across Hackney are being asked to have their say about how satisfied they are with the service they receive from Hackney Homes. Using a postal survey, tenants will have the chance to say what is important to them and how well Hackney Homes is doing and what we need to improve further.

Press release 8th December 2009 Hackney Homes asks ‘how satisfied are you’? Over 6000 tenants across Hackney are being asked to have their say about how satisfied they are with the service they receive from Hackney Homes. Using a postal survey, tenants will have the chance to say what is important to them and how well Hackney Homes is doing and what we need to improve further. The survey will be carried out by the National Housing Federation’s Feedback Services Limited, an independent market research company. They will send out surveys to a random selection of 6,770 tenants. All residents who complete and return the survey by 18 December 2009 will be entered into a draw to win win a digital TV worth up to £500, one of five pay as you go mobile phones or one of five iPod shuffles! Hackney Homes’ Chief Executive, Charlotte Graves, said: “The results from last year’s satisfaction survey showed that tenants were largely pleased with the services that we are providing. We have made some significant changes using the feedback from the last survey and this is an opportunity to check with tenants if these are making a difference”. To find out more, visit our website: www.hackneyhomes.org.uk

Tags: