Handelsbanken - Bank of the Year 2001

At a time when many banks are closing branches, Handelsbanken stands out as a bank which offers good personal service at branch offices and combines an extensive branch network with free banking services over the Internet. Loyal customers have every opportunity of negotiating better conditions for themselves. This year, Handelsbanken has also opened up for increased competition by removing mutual fund charges and allowing customers to move their pension savings.

Handelsbanken's Chief Executive, Lars O Grönstedt, made the following comment on receiving the award. "It is particularly gratifying for us to receive the Bank of the Year award, since it is another sign that we offer good personal service which generates customer satisfaction. For us, it is crucial to have the most satisfied customers combined with the highest profitability in the banking sector".

For further information, please contact: <br>Lars Lindmark, Head of Corporate Communications, tel: +46 8 - 701 1036 <br>

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