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Building The Next Generation of IT In Eastern Europe

ZDNet published a recent focus on Eastern European technology outsourcing because the recently published AT Kearney 2016 Global Services Location Index suggests that 5 of the top 20 countries of the world for IT services are now inside Eastern Europe. The top three countries globally are India, China, and Malaysia, but Eastern European countries doing well in the report include Poland, Bulgaria, Romania, Russia, and Latvia. Prague also stands out as one of the cities in Eastern Europe singled out for praise. There are a couple of very interesting features in this report. First is that

Gartner Highlights Advantages of IT in Belarus in New Report

The analyst firm Gartner recently published their latest evaluation on offshore outsourcing for the EMEA region in 2016. The report paints a positive picture of nearshoring within Europe with labour rates substantially lower than most western European countries. Gartner found that the Eastern European countries can also compete on their geographic and time zone proximity to other nations within Europe, and on the availability of language skills beyond just English. Countries such as Poland, Czech Republic, Hungary, Romania, and Bulgaria also offer political and economic stability through

Nearshoring Back On The European Outsourcing Agenda

The debate over nearshoring and more remote offshore outsourcing has rumbled on for years in Europe. The debate over voice contact centres was fairly conclusively resolved a while back, with it becoming clear that most clients prefer their contact centre to be closer to home, but the broader IT and IT services market has still embraced all kinds of outsourced model. However in all the outsourcing predictions for 2016 I have seen the resurgence of the European offshoring model several times. For example, a recent report by the analyst Global Remote Services says: “Nearshoring will

How Outsourcing Will Change in 2016

Technology outsourcing has changed dramatically in the past few years, but what are the key changes ahead in 2016? A new report in CIO magazine lists their view on the ten key trends to watch for. From those ten, these three are really worth your attention: 1. Cloud and as-a-service infrastructure; services are being built in a far more flexible way allowing software and infrastructure to all be located in the cloud and to scale up or down as required. Companies only pay for the systems and software they use today, not licenses for software that needs to be installed or rooms full of

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