Conscientious consumers or creatures of habit? A focus on our supply chains

By Laura Gibbons

Marketing Executive Manager at Ideagen Plc


We are all consumers, no doubt about that. And I think it’s safe to say that we are all creatures of habit…to an extent.

We buy the products we are familiar with, the products that we grew up with. This is definitely true for me. When I first left the family home and moved out into the real world on my own, I remember doing my first ‘big shop’ at the local supermarket. Without really thinking about it, my trolley was slowly but surely filling up with the products I recognised from the time of living with my parents.

Without even realising it, here I was buying the products that my parents had used because they were familiar to me. There was no other real reason behind my choice (apart from probably cost).

It got me thinking…how much thought do we really give to the products we buy?

In my own personal experience, I probably give this more thought now, especially in terms of cost, taste, suitability etc. But, I must admit, I never really think about where these products came from.

Do we, as general consumers, really focus on, or give any thought at all, to the whole supply chain that eventually led to that product making it to our shopping trollies?

The recent situation with Mars made me really think about this. As one of the world’s leading food manufacturers creating some of most recognisable global brands, Mars found themselves in a bit of hot water resulting in a product recall.

Mars announced the recall of some of their chocolate bars after a customer found a piece of red plastic in a Snickers bar bought in Germany earlier this year. After he complained to the company, the plastic was traced back to one of its Dutch factories, where it was determined that the piece came from a protective cover used in the manufacturing process.

It’s not until something like this happens that we even give it a moment’s consideration. But it goes to show you how important our supply chain actually is. Or, more importantly, just how necessary it is to be able to fully track the full process. Without the necessary processes, procedures and tracking in place, Mars would never have been able to determine which factory that particularly faulty batch of products came from.

Every touch point in the manufacturing process is crucial and it is more important than ever to have full traceability and visibility of the supply chain.

At Ideagen, our products support the supply chain process, protecting organisations and ultimately the end consumer against the risks of non-compliance.

Contact us today to find out how you can extend your quality, service level, compliance, risk and performance management system to cover the supply chain.

ENDS

About the Author

Laura Gibbons is a driven and committed marketing professional with over 10 years’ experience. Working closely with Ideagen’s Marketing Executives and Partner teams, Laura is responsible for looking after the Ideagen brand across multiple sectors within the region.

Joe O'Brien

Creative Copywriter and PR/Media Executive

Ideagen Plc

44 1629 699 100

joe.o'brien@ideagen.com

About Ideagen Plc

Ideagen Plc is a supplier of compliance based Information Management software with operations in the UK, United States and Middle East. The Group specialise in eGRC (Enterprise Governance, Risk and Compliance) and Healthcare solutions for organisations operating within highly regulated industries.

As authors of a portfolio of high quality software products, Ideagen is able to provide complete content lifecycle solutions that enable organisations to meet their Regulatory, Quality Compliance and Safety standards, helping the world’s leading brands improve operational performance, avoid unwanted surprises and maintain high integrity.

The Group has shown strong growth, both organically and through strategic acquisitions, and is listed on the AIM market of The London Stock Exchange (Ticker: IDEA.L).

Ownership: UK AIM public limited company – Ideagen Plc – IDEA

Accreditations: ISO 9001; 14001 & 27001 certified

High Growth: 60% Revenue growth in last financial year

40%: Employees working within our development environment

2,200 Companies: Using the Ideagen Suite of products including 150 hospitals in the UK and US & 300 Aviation organisations globally

Support: Based in the UK and US, we provide 24/7 support

1993: Year of formation

Ideagen Plc - Commercial Thought Leaders

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About Us

Ideagen is a UK-headquartered, global technology company quoted on the London Stock Exchange AIM market (Ticker: IDEA.L). The Group provides software and services to organisations operating within highly regulated industries such as aviation, banking and finance and life science, healthcare and manufacturing with its main operational premises spread throughout the UK, EU, US, Middle East and SE Asia. With an excellent portfolio of software products including Q-Pulse, Coruson, Pentana Audit, Pentana Risk and PleaseReview, Ideagen helps its clients reduce costs, improve operational efficiency, strengthen compliance and oversight and anticipate and manage every detail of risk. Currently, more than 5,000 organisations use Ideagen's products including seven of the top 10 UK accounting firms, all of the top aerospace and defence companies and 75% of the world's leading pharmaceutical firms. Ideagen's diverse and varied customer base includes many well-known, global brands such as British Airways, Aggreko, BAE, Ryanair, US Navy, KLM, BBVA, Bank of New York, Commerzbank, Meggitt, Heineken, Johnson Matthey, Haeco Group and European Central Bank. As well as this, Ideagen counts 180 hospitals across the UK and US amongst its client base. Ideagen directly employs more than 420 members of staff and touches every continent globally. What sets Ideagen apart? Ownership - UK AIM public listed company - Ideagen PLC - IDEAAccreditations - ISO 9001:2015; 14001 & 27001 certifiedEmployees - Over 420 employees and a global Partner NetworkCustomers - 5,000 companies using the Ideagen suite of products globallySupport - Based in the UK, US and Asia, we provide 24/7 support1993 - Year of formation

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