Ideagen Plc secures £4.9 million deal to replace RSSB’s British rail incident reporting database

The new Safety Management Information System, known as SMIS+, will replace the RSSB’s current SMIS database which acts as a central reporting facility for all rail safety incidents in the UK.

Governance, Risk and Compliance software vendor, Ideagen, has signed a deal with the UK Rail Safety and Standards Board (RSSB) to replace an industry-wide safety reporting system for the UK rail sector with their Gael Enlighten cloud based software application.

The new Safety Management Information System, known as SMIS+, will replace the RSSB’s current SMIS database which acts as a central reporting facility for all rail safety incidents in the UK.

Built on Ideagen’s GRC cloud application, Enlighten, SMIS+ will increase risk and safety reporting levels and improve overall safety on the UK’s rail network. Enlighten will also replace the RSSB’s Close Call System (CCS) to record and manage low-severity events.

Ideagen CEO, David Hornsby, said: “We are delighted to confirm that Ideagen has been selected by the RSSB as the preferred vendor of choice to provide a SMIS+ solution to the rail sector.

“This contract is a major one for Ideagen and is the result of a strong commercial and technical bid for the contract in late 2015.

“Both Ideagen and the RSSB share the same vision of how innovation can drive safety through the UK rail sector and this opportunity to provide a game changing and transformational project is one that we are very excited about and eager to get underway.”

The current SMIS system is the rail industry’s primary safety database and reporting system, with approximately 75,000 events recorded by train and freight operators annually. It has been in place since 2002 but now RSSB and its members recognise the need to leverage the latest SMAC technology (Social, Mobile, Analytics and Cloud) including a social user experience, mobile working, advanced data capture and business intelligence and cloud deployment.

Ideagen’s Enlighten will replace the current SMIS system, helping the RSSB:

  • Capture safety event data more effectively to improve learning from potential or actual incidents;
  • Introduce a common process for tracking, managing and investigating safety events as well as for tracking and managing local actions and recommendations;
  • Define industry-wide key performance indicators (KPIs) while allowing rail operating companies to customise their own.

George Bearfield, Director of System Safety at RSSB, said: “Britain's railways are among the safest in Europe and highly regarded for their approach to data, analysis and evidence-based decision making. As part of the industry's health and safety strategy, there is a commitment to improve this capability through next generation reporting systems and risk models and that’s where SMIS+ comes in.

“We’re delighted to be working with Ideagen to help us deliver SMIS+, as well as being a collaboration across the whole industry. This is a programme that will benefit Network Rail, train operators and infrastructure contractors to create progressive safety management systems of the future, exploiting the best available techniques and technology.”


Picture Caption: Ideagen and RSSB agree SMIS+ contract. (Left to Right) Jeff Brewer, Programme Manager at RSSB; Eileen Pevreall, Information Technology Director at RSSB; Chris Fenton, CEO of RSSB and David Hornsby, CEO of Ideagen.

Joe O'Brien

Creative Copywriter and PR/Media Executive

Ideagen Plc

44 1629 699 100


About Ideagen Plc

Ideagen Plc is a supplier of compliance based Information Management software with operations in the UK, United States and Middle East. The Group specialise in eGRC (Enterprise Governance, Risk and Compliance) and Healthcare solutions for organisations operating within highly regulated industries.

As authors of a portfolio of high quality software products, Ideagen is able to provide complete content lifecycle solutions that enable organisations to meet their Regulatory, Quality Compliance and Safety standards, helping the world’s leading brands improve operational performance, avoid unwanted surprises and maintain high integrity.

The Group has shown strong growth, both organically and through strategic acquisitions, and is listed on the AIM market of The London Stock Exchange (Ticker: IDEA.L).

Ownership: UK AIM public limited company – Ideagen Plc – IDEA

Accreditations: ISO 9001; 14001 & 27001 certified

High Growth: 60% Revenue growth in last financial year

40%: Employees working within our development environment

2,200 Companies: Using the Ideagen Suite of products including 150 hospitals in the UK and US & 300 Aviation organisations globally

Support: Based in the UK and US, we provide 24/7 support

1993: Year of formation

Ideagen Plc - Commercial Thought Leaders


About Us

Ideagen is a UK-headquartered, global technology company quoted on the London Stock Exchange AIM market (Ticker: IDEA.L). The Group provides software and services to organisations operating within highly regulated industries such as aviation, banking and finance and life science, healthcare and manufacturing with its main operational premises spread throughout the UK, EU, US, Middle East and SE Asia. With an excellent portfolio of software products including Q-Pulse, Coruson, Pentana Audit, Pentana Risk and PleaseReview, Ideagen helps its clients reduce costs, improve operational efficiency, strengthen compliance and oversight and anticipate and manage every detail of risk. Currently, more than 5,000 organisations use Ideagen's products including seven of the top 10 UK accounting firms, all of the top aerospace and defence companies and 75% of the world's leading pharmaceutical firms. Ideagen's diverse and varied customer base includes many well-known, global brands such as British Airways, Aggreko, BAE, Ryanair, US Navy, KLM, BBVA, Bank of New York, Commerzbank, Meggitt, Heineken, Johnson Matthey, Haeco Group and European Central Bank. As well as this, Ideagen counts 180 hospitals across the UK and US amongst its client base. Ideagen directly employs more than 420 members of staff and touches every continent globally. What sets Ideagen apart? Ownership - UK AIM public listed company - Ideagen PLC - IDEAAccreditations - ISO 9001:2015; 14001 & 27001 certifiedEmployees - Over 420 employees and a global Partner NetworkCustomers - 5,000 companies using the Ideagen suite of products globallySupport - Based in the UK, US and Asia, we provide 24/7 support1993 - Year of formation