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Casumo Review September 2021 - Read the expert Casumo Review of Casumo Sports and Casumo Casino

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Do you want to know more about the Casumo casino site? With more and more casino sites popping up online, knowing you are playing at a legitimate site that is fully registered and regulated by the relevant authorities is a priority to enhance your gameplay and offer you the security and experience associated with online gaming and casinos.To find out more about Casumo, the good, the bad and the ugly, read on for all the details you will need.

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Casumo Review September 2021

Casumo is the most distinctive and innovative online casino and sportsbook brand and operator in Europe. Casumo, as a brand, has always held a mission to improve and reinvent online gaming. This has become a possibility and reality since Casumos launch in 2021.Combining the social aspect of real money gaming with creative ways to win points and money, the appeal of this site has grown exponentially since Casumos launch allowing the site to increase its markets.

Currently, you can play on Casumo in the United Kingdom, Sweden, Finland, Norway, Germany, and Canada, to name a few.

In part, the success of Casumo is attributed to their highly skilled employees who are part and parcel, often magic created for players for both the sportsbook and the gameplay section of the company. Casumo has company offices in Malta, Gibraltar, London, Copenhagen and Spain.Casumo Services Limited is a Malta-based company with licences to operate in both Malta and the United Kingdom. These licences serve as the foundation of its operations, allowing it to maintain a safe and secure gambling environment while also providing a fully compliant website to its customers.

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Does Casumo Have an App?

You can play on Casumo via both desktop and mobile gaming sites as well as a mobile application. Casumo has native apps for both iOS, and Android meaning users can download apps from Apple and Google Play respectively for their device.

The mobile app has some great features for players, which include;

  • Fingerprint Login
  • TouchID
  • FaceID
  • Quick Launch to access your previous four games played
  • Spotlight Game Search to search for games within the app
  • Ability to minimise games by pinching the screen

As technology advances, you can expect your mobile app features to become intuitive and responsive to enhance gameplay.

Is Casumo a Scam Site?

Casumo is regulated and licensed by the Malta Gaming Authority and the UK Gambling Commission. These are strict regulatory bodies that are tasked with ensuring the highest possible standards are met at all times. Casumo is no casino scam and is perfectly safe to play in most countries, thanks to these licenses.

We say most countries as there are certain restricted countries which include;

  • USA
  • Australia
  • Belgium
  • Puerto Rico
  • Italy
  • France
  • Denmark
  • Turkey
  • Spain
  • China
  • Greece and many more.

For this reason, you must always check if your country allows for this type of gambling and gameplay before you start to ensure you are acting legally.Another supporting indicator that Casino isn't a scam gambling site is their very public and high profile partnerships with the best gaming providers, including Microgaming and NetEnt. And their three year deal with Wembley Stadium gives Casumo access to marketing and advertising within the stadium. Further proof that the company is legit and most definitely not a scam.

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Awards

Further to their recognition as a safe provider, Casumo has been awarded various awards within the industry to cement their standing and give extra peace of mind to those wishing to sign up to the site. The multiple awards include;

  • 2021 eGaming Review (EGR) Nordic Awards: Casino Marketing Campaign
  • 2021 eGaming Review (EGR) Nordic Awards: Casino Operator
  • 2020 Industry Community (ICA) Awards: Online Operator
  • 2019 International Gaming (IGA) Awards: Online Casino Operator
  • 2018 eGaming Review (EGR) Nordic Awards: Mobile Operator
  • 2017 eGaming Review (EGR) Nordic Awards: Mobile Operator
  • 2017 eGaming Review (EGR) Awards: Affiliate Program
  • 2016 eGaming Review (EGR) Nordic Awards: Marketing Campaign
  • 2016 eGaming Review (EGR) Nordic Awards: In-house Innovation
  • 2015 eGaming Review (EGR) Awards: Mobile Casino Product of the Year
  • 2015 eGaming Review (EGR) Awards: Innovation in Casino
  • 2014 eGaming Review (EGR Awards: Innovation in Casino
  • 2013 eGaming Review (EGR) Awards: Rising Star

Offers at Casumo

Casumo has various offers available for new and registered players. Compared to other operators, their bonus packages are pretty substantial and not to be sniffed at. New players' welcome offers include an opt-in bonus of 100% up to £25 and 20 free spins. When signing up, you need to make the relevant deposit which is currently a minimum of £10, and your bonus will be 100% of the deposit on amounts up to the maximum of £25. you will need to make sure you activate the bonus upon depositing to ensure you get it and be aware that all bonuses come with wagering requirements which will be discussed in more detail below.

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Bonus Conditions

While this welcome bonus may not be as generous as other casinos - there are better ones out there, let's be honest. It isn't an altogether lousy offer, but it comes with standard terms and conditions, as you would expect to find on most big online sites.

Gambling sites use these offers to lure players in and keep them on the site and what better way to do this than to add wagering requirements to any bonuses or free spins awarded. But when you sign up and make the deposit, Casumo makes it fair by having you opt-in to accept the bonus so you can decide whether or not you want to be held to ransom, so to speak, to play through your bonus money. 

In this case, the Casumo welcome offer has a 30x times wagering requirement for the bonus spins, of which you get 20. And 30x times the wagering requirement on the bonus funds, which are up to £25. Slots have a wagering of 100% of your bonus, meaning this is your best option when it comes to playing through your bonus. Video Poker is 30% meaning it will take you three times as long as slots to play through your bonus. No other games contribute to your wagering requirements for bonuses, so avoid these when using bonus money or wins from free spins. 

Sportsbook players can get a free £10 bet for their first deposit of £10 or more. Bets must be placed at odds of 3/5 or more and are accredited automatically on bet settlement, and is non-refundable. Your initial qualifying bet needs to be placed within 35 days. This limitation does not apply to the free bet. If you win from your free bet, you will only get the winnings not inclusive of the stake. So if you were to place a £10 bet on 3/1, you would win £30 and the stake back. With a free bet, you will only get £30, not the stake. If you cash out before placing your free bet, you lose the £10 free.

Let's look at what this means in actual figures.

Spins

Say you play your 20 free spins through and win £10. This £10 will need to be played through 30 times before the funds are released to your account to be withdrawn. To be able to withdraw this bonus money, you will need to have played through £300 from your bonus spins alone. From that initial £10 win. And if you read the small print, there may be another clause restricting you from moving from smaller spins to higher amounts to play through the money quicker. So, for example, if you start off by playing 50p spins and win some money, suddenly moving to £5, spins could void your playing efforts. 

Bonus Money

When it comes to your bonus money, if you receive the full £25 on offer, you will need to play through a whopping £750 before you can withdraw. When put into context like this, it seems highly improbable you will have nothing left to withdraw. It's not impossible and has indeed been done on occasion. But knowing how much you need to play through before you accept the bonus can help you to make up your mind.

But it is free money, you say? Very true. However, you only play your bonus funds after you use your actual deposit. And if you win big from your deposit, if you choose to withdraw, you then forfeit the deposit, which could be worth it if you land a big win. Still, again, it is another drawback of the bonus and the seemingly rigid, although typically standard, industry conditions.

Loyalty Offers at CasumoRegular users and players can take advantage of offers for promotions throughout the year or for special sporting events or loyalty accumulation. For this reason, it is worth signing up to emails to see if and when these will be available to you as a player. 

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The Casumo Adventure

Casumo Casino offers one of the most distinctive loyalty programmes found anywhere on the internet. The loyalty programme is dubbed "the adventure." At the end of the adventure, you will be rewarded with goods and trophies for each game that you complete. Every time your animated player character advances in level, they obtain a new martial arts belt.

Because it has the appearance of a video game, this form of VIP programme is called gamified. Free spins, bonus cash, and free cash are some of the rewards you can earn as you progress through the levels. You can keep an eye on your progress bar to see how close you are to reaching a higher level.

Reel Races

Reel Races are a Casumo bonus that is sure to get your engine revving. These events, which take place every thirty minutes, allow you the opportunity to compete against other players in a race against the clock. Casumo provides players with the chance to win as much money as they possibly can in either 20 or 50-minute periods with a restricted number of spins in the competition.

Several races are limited to a single game and others that are accessible to all players; each game has its own minimum bet. Each victory earns you one point, with each victory earning at least two points on average (five points for three wins in a row). The player who has accrued the most number of points during the given spins and within the allotted time will be awarded rewards (such as £1,000).

Games at Casumo

When you create an account on Casumo, you can place bets via the sportsbook, play slots, table games or visit the live casino.

Sportsbook

The sportsbook allows you to place your bets on a variety of different sporting events and fixtures throughout the year. Sports include;

  • Football - all UK matches and international
  • American Football
  • Golf
  • Tennis
  • Basketball
  • Baseball
  • Snooker
  • Horse Racing
  • Darts
  • Boxing Rugby League
  • Rugby Union and much more.

Slots

First, we should point out that several different software vendors have contributed to the game selection. While they don't actually show off their complete portfolios, the titles that are showcased are more than adequate for even the most experienced of casino and slot players.

Casumo has all of the top gaming options from;

  • NetEnt
  • Microgaming
  • Play'n GO
  • Quickspin
  • GreenTube
  • International Game Technology
  • World Market Software
  • Barcrest
  • Bally
  • Thunderkick
  • Shuffle Master

Players are advised there could be limitations or restrictions on gameplay in specific countries due to licensing and laws.

There is no denying that the above is a pretty impressive one, but Casumo elevates it even further with its no-download platform and exclusive promos. A game browser is displayed as part of the little menu for easy access to the games, and clicking on it will open a new page covering the previous one. There are already more than 2,000 games available, and the list is growing every month due to new releases from the service providers. To ensure that customers don't miss out on any new ways to bet, have fun, and win, the most recent Casumo slots will always be presented. 

Table and Live Casino Games

The live casino currently has 23 different games, from Roulette to various card games, including Blackjack, Poker, Hi-Lo. Table games have 36 other options to choose from, and again you can play Roulette (French, American and European), Blackjack, Poker, Baccarat and Craps.

And while we're on the subject of having a good time, Casumo Casino offers a fantastic Free Play option that includes the bulk of the games. There is no need to create an account because a single click on the game icon will launch it in demo mode and grant substantial credits to use while playing. It is the best method to get a feel for internet casino games without spending any money in the process. If you are comfortable with everything, you can establish a Casumo account, make a deposit, and start playing for real money and real wins.

Usability

The Casumo website is highly user-friendly. It has a straightforward and uncluttered homepage throughout the site, making it incredibly simple to explore and utilise. Unlike many other online casinos, it has a very different layout from the norm, but this isn't always bad. The white background keeps it clear, and this is something both new and experienced users can appreciate.

The primary navigation is located down the left-hand side of the page, rather than over the top, as is standard on many other websites. You can log in here, register, and browse the game selection from this page; you can also access the support section from here. To the right of this is a sizable Casumo-style banner, which features the casino's signature character and also advertises the casino's welcome bonus. You have the option of creating an account in this section. Scroll down the page to find a selection of games to get a taste of what is available for players

The game browser does not have as many tabs as many other browsers. Across the top of the pages for both the sportsbook and gameplay are options to choose different choices from the type of sport you want to bet on to if you wish to play slots, jackpots, live games or tables, etc.


Depositing and Withdrawing at Casumo

Casumo has stringent methods in place to make sure all deposits and withdrawals are safe and protected. All deposits are free to make and are credited instantly to your account unless in the event of a bank transfer when an instant transfer isn't available.

Deposits

As you would expect of a casino of this calibre, there are various different deposit methods, and most major payment options are accepted, including;

  • Visa
  • Mastercard
  • Skrill
  • Neteller
  • Paysafe
  • Paypal
  • Instant Banking
  • Mobile Banking
  • Much Better

All players need to make sure that they are playing with only their own personal bank accounts or funding options to reduce the risk of fraud and your account being closed down. For this reason, you may be required to verify your funding choice via your provider's security options, such as entering a code or verifying within your banking app.

Please be aware some types of accounts can place limits on spending online in gambling institutions, and this will cause your payment to fail.

Withdrawals

Withdrawals should be made to the payment method of the last withdrawal. If you have made withdrawals via multiple modes, always refund back to your last deposit method to avoid any delays in your money being paid out. Another caveat which players need to be aware of is that on the FAQs on the Casumo site, the withdrawals chart doesn't specify a withdrawal time for Mastercard. So if you are depositing using a Mastercard, it might be worth using a different method to ensure you can get your deposit. This is unlikely to be something highlighted upon depositing. Bear this in mind when making your deposits.

Withdrawals can be made from £1 upwards; however, withdrawals on Casumo under £10 will incur a £3 charge. All withdrawals except for Visa are released immediately after being approved. Approval can be made within the same day as the request. However, it can take 1-3 days for some withdrawals to show, especially for debit cards and bank transfers.

Security

Casumo is a very secure site and uses the latest and most updated technology to ensure all players and transactions are safe when using the site. This, of course, is a stipulation of their accreditation with various governing bodies, as mentioned earlier in the post.

But just to reiterate, the most prominent online gaming agencies – Malta Gaming Authority and UK Gambling Commission – have licenced Casumo, which makes it perfectly safe and regulated across numerous nations worldwide. It is also entirely secure when it comes to securing your financial and personal data because it employs top-of-the-line 128-bit SSL encryption technology, which ensures that hackers will not be able to gain access to your personal information.

In addition, the website is also eCOGRA and TST accredited, meaning that, in addition to the Random Number Generator, all the games on its site have been rigorously evaluated by third parties to ensure that they are entirely fair and confident. Therefore, all of the RTPs listed on the website are absolutely correct, and you can have the utmost confidence that the games are genuinely random, fair and honest.

Support

A casino's customer service department must be accessible to players who have a problem with the casino and require assistance. Casumo provides two standard methods for getting in touch with them:

  • Live chat
  • Email hey@casumo.com

Because the live chat option is real-time, you will receive responses immediately. Furthermore, it is available 24 hours a day, seven days a week, so you may obtain assistance whenever you need it, at any time of day (or night). It is possible to use their email address instead of their live chat if your issue isn't urgent or if you need to give them a considerable amount of information (for example, for verification processes). There is currently no listed phone number to contact Casumo.

In addition to these ways, you can take advantage of their social media presence as well. Just search @CasumoCasino on both Facebook and Twitter.

Finally, Casumo offers a frequently asked questions area that some consumers may find helpful. If you're the type of person who doesn't mind combing through the many help sites on your own, there is a lot of information available that can negate the need to contact a customer support agent via the two channels. The downside is that searching through FAQs can be tiresome and often unfruitful. Casumo has detailed FAQs laid out quite well, although everyone knows that sometimes, the information isn't there.

Responsible Gambling

An essential requirement for any gambling website is their efforts to assist players who struggle with knowing when to stop. Information on addressing and policing your spending and gaming habits is often given its own dedicated section. On Casumo, if you scroll to the bottom of the home page or any other page, you will find the area on responsible gambling.

Here you can find more information on how to identify if you have a problem with gambling and the resources out there to assist you in cutting down and addressing your concerns.

Gambling is an addiction, so it is the provider's responsibility by law to provide assistance and support for this.

Within the gameplay, Casumo offers a Play Okay feature, which will allow you to set limits on your account. The different options for account control for responsible gambling on Casumo include;

  • Log In Limits - block of times of the day or week where you are not allowed to log in at all.
  • Time Stops - limit how long you are allowed to spend on the site per day.
  • Deposit limit  - can determine how much you will be allowed to deposit within any specified timeframe and can be adjusted. 
  • Loss Limit - how much you can lose in any time frameset. For example, if your loss limit is £10 per week, once your balance drops by this amount, say from £35 to £25, your gaming will be stopped to prevent more losses.
  • Wager Limit - if you put a wager limit of £10 per week on your account, you will only be able to wager up to that £10, so 10x £1 wagers, for example, regardless of how much is in your account.

Reduced limits are applied to your account immediately. Increasing them has a cooling-off period of 24 hours, after which you will need to reconfirm you want to take this action.

A Summary Of Casumo

All in all, Casumo is an excellent site for those who are experts in all manner of online gaming and sports betting and newcomers to this industry. Casumo clearly knows what they are doing, and for the most part, they do it well.

Like with any site, there are going to be some flaws and issues. The consensus is that qualifying or being credited with bonuses can be hit and miss along with payouts and account verification from the variety of reviews left on various casino reviews online.

In fact, Trust Pilot, the UK's leading review site, has a rating of 1.8 out of 5 and is classed as poor. While some reviews are glowing and players are happy with their experience, many players lament that they have been made to jump through hoops to verify their account to withdraw the winnings meaning they are left feeling cheated and out of pocket.

Withdrawal and bonus issues aside, Casumo offers various gameplay and betting options to satisfy even the most diverse and high rolling players. Their daily bonuses can be enticing for many players, especially the frequent ones. Depositing is easy, and payouts, when successful, are quick, which is a bonus.

Limited withdrawals and payout options can be restrictive, which is off-putting to some, especially those who primarily use Mastercard. The basic feel of the site can take some getting used to and patience to easily find your way around.

Security and safety is a massive component of the site, and the credentials support gameplay where everyone is protected at all times.

Overall, there are more positive points than negative. While there are a few issues that Casumo should be addressing, the site is fun and easy to use and has a variety of different gameplay to appeal to a host of people. Casumo is a strong player in the online gaming world, and this is due to the effectiveness of how they run the site and the support offered to players.

There will never be a site that pleases everyone, it is human nature, and if you are considering signing up to Casumo, you can be confident that Casumo is not a scam site. You are signing up for a legitimately regulated company that takes its responsibilities seriously.

As a player, you will be best reading terms and conditions before signing up and depositing money to make sure you are happy with the rules and how the site is run. This helps you to avoid a negative experience and applies to Casumo or any other online gambling website.