Gala Spins Review 2022: Read now before you play Gala Spins Casino

Mon, Feb 14, 2022 15:53 CET

Gala Spins software is provided by various different sources. They use developers such as Barcrest, Eyecon, Playtech, BetSoft, Big Time Gaming, Bally, Blueprint Gaming, IGT, Quicksoin and more.

Introduction to Gala Spins

For those of you who don’t know, Gala Spins is a British based online casino with an attractive, bright and colourful interface that can be played on a wide variety of devices, i.e. PC and mobile devices. It offers the user a lot of fun with plenty of different games to kick back and enjoy whenever it takes their fancy. Many of which are exclusive to Gala Spins, and they are all available through an instant-play design with an easy-to-use, download-free platform. There are lots of slots like Big Spin Bonus and Cauldron, and instant games such as Slingo. There is also live game shows, jackpots, scratchcards, megaways, reward games and more. That means that the site offers the user a great mix of fun games while away the hours. There are plenty of promotions, too, which is a bonus for any real player. In the middle of 2019, the Gala Spins site received a massive overhaul which means that it is bigger than ever before with far more games.

About Gala Spins

Gala Spins is a subsidiary of the company Gala Interactive (Gibraltar) Limited. Clearly the owner comnpany is based in Gibraltar. Their address is: Suite 3B, Regal House Queensway GIBRALTAR GX11 1AA. Gibraltar is a popular base for a lot of gaming companies that are based in the UK, which is mainly to do with taxation purposes. Gala Spins is a fully licenced company with the regulated code UKGC and Registration number: 39069, provided by the UK Gambling Commission. They are also part of the Coral Group, which is a well-known gambling company in the British Isles.

As well as having both desktop and mobile site versions of the Gala Soins casino you can also download a Gala Spins app. This is so that iOS players are able to download the casino if that is their preferred mode of access to the site.

Is it Real or a Scam?

It is very important for any gamer to ensure that the casino they choose to use, whether that be land-based or online is fully registered and that the licence they have is in date. As mentioned above, Gala Spins does have a licence which was handed out to them from the UK Gambling Commission. If a gaming operator wants to host any gambling format in the UK, it is an absolute prerequisite to obtain a licence from this Commission. If the site you are looking at does not have a licence, or at least you cannot find it, you shouldn’t play there as this is a simple legal requirement created to protect the user. The UKGC logo is usually signposted at the bottom of the gambling sites page. If you want to discover more about it then simply click on the logo, and you should be sent to a page indicating more about their specific licence. You also have the opportunity to read about any possible infringement that the gaming site has received. In 2016 and 2017, the UK Gambling Commission actually fined Gala Spins for neglecting or breaching some of its core responsibility. However, Gala Spins has since upped its game and gone through a complete overhaul and upgrade of its policies and changed the way it operates for the better. The steps they have taken mean that they are no longer violating any of the UKGC rules and regulations.

Due to the nature of gambling, it is important that the UKGC heavily monitors these sites. There are very strict rules and regulations in place for a reason. The UKGC is quick to jump on issues and ensure that they are dealt with quickly. Therefore seeing the UKGC logo on any gambling site should ease your mind if you are in any doubt about its legitimacy.

Now, as part of its core values, Gala Spins provides itself with its commitment to ensuring, upholding and maintaining fair play with honest payouts. This is something that is clear to see on the website as they highly this model of ethical play. All the games have been independently audited to ensure this they are operating in accordance with the integral policy.

The Games and Software

Gala Spins software is provided by various different sources. They use developers such as Barcrest, Eyecon, Playtech, BetSoft, Big Time Gaming, Bally, Blueprint Gaming, IGT, Quicksoin and more. Many of these developers are big names in the online gaming industry, so you can rest assured that games on the Gala Spins site have been created by experts, which ensures a high level of quality.

The types of games that are included on the site are: Slots - with over 480 slot gams to choose from, like animal slots, boardgame themed slots and cartoon slots, among others. If you love slots you’ll love the huge array of choice at Gala Spins. There are plenty of Jackpots with some progressive jackpots. There is Slingo - which is basically a merger between slots and bingo. What game format could possibly be better if you love those two games? There are even themed Slingos in the style of a TV series. There are also Scratch cards, Megaways and Reward games. New games are being added to the site all the time, so you never know what is around the corner.

Gala Spins is all about the instant game. So ease, convenience and most of all fun without the hassle is built into the heart of the newly upgraded site. Slots are clearly the main attraction of the site so let’s take a look at some of those. With a carefully chosen mix of slots, you won’t be found wanting. Gala Spins has slot games that are simply not available on your regular online gaming casino. If you like Wacky Races, then this is the game for you, or if you are Irish, there is a game for you with Luck ‘O’ the Irish. Just click on the site and start scrolling through the copious amount of slots, and you are sure to find something that is calling our name. If you are all about the jackpot, then you have a choice of over 100 games. There is a new Rick and Morty game, alongside more recognisable games such as 777 Strike.

Slingo is a great and very popular instant game hosted by Gala Spins and again there is a fair bit of choice there too. You have TV themed games such as Deal or No Deal, The Chase, X-Factor, and Britains got Talent. As well as a range of other games.

The site itself is very easy to use and navigate. At the top of the homepage, there is a search bar that is simple, clean and offers the user a simple method for negotiation. With the bright colours which definitely do catch the eye. The games are listed in an easy to see tile format which gives a bit of little indication of what each game is about, and each are cleverly enticing in their own way. There is a roll bar with money accumulating too, at the bottom of each gaming tile, to give you an idea of the prizes to be won. The links, buttons and options are exactly as you would expect and work every time. The design is completely mobile-friendly, so everything you see on a desktop is perfectly replicated on a smartphone or tablet and equally as easy to use.

As far as games and interfaces go Gala Spins is up there with the best of them. Although there is no real surprise here, what with the format and games, that is if you are used to online casino gaming, there is plenty to keep you happy and entertained.

How User Friendly is Gala Spins

As usability goes, this is a very easy to navigate site. The labelling is clear, and the main buttons, aka Home, Slingo, Slots, Promotions, Mission Impossible, Reel Steal, Flash Pots, Safer Gambling, the Help and Contact button as well as the Login and Join Now buttons are frozen at the top of the screen. So even when you scroll, they remain static at the top of the screen, ready for use whenever they are needed.

When you click on a category such a Slingo or Slots, you are taken to a page with numerous games all there for you in tile format ready to be clicked on. However, these games are not explained. There is no paragraph at the top with a quick description, and so this can be a little confusing, especially if you are new to the online casino sphere and don’t know where to begin. You need to scroll through hundreds of games, (that is, at least in the Slots sphere) to reach some information at the bottom. Here it seems you are kind of inundated with information, which may not be something most people will want to read when they are in the midst of wanting to play. A quick description at the top would be advantageous to this site.

As previously stated, Gala spins games are all displayed in an attractive and enticing tile format which can make it difficult to find the specific game you are after. However, there is a search function and as long as you know the name of the game you want

Another interesting thing about the navigation is that when you click on a heading such as about us, it opens up in a separate tab and looks similar but is in fact a different website, so you cannot navigate back. The careers button does take you to a separate site, and this is clear and obvious from the outset.

However, nitpicks aside, the site is generally very user friendly.

What About Bonuses and Promotions?

Well, it wouldn’t be a gambling site if it didn’t have any bonuses and promotions, now would it? Like most gambling sites, Gala Spins has an initial opening offer for new customers and several offers and promotions while inside the game for everyone. These are all incentives to keep you playing. However, each offer is always stipulated by Terms and Conditions, so ensure that you are fully aware of those before signing on the dotted line. Anyway, let’s have a look at some of the bonuses, offers and promotions at Gala Spins.

The Welcome Offer

Yes, there is a welcoming offer to entice any wannabe gamblers into the Gala Spons arena. So this is specially designed for first-time customers only. To qualify for the welcome bonus, you must deposit £10 or more on your first deposit on any game at all. There are only a few certain ways you pay this deposit to ensure you actually get the bonus. You cannot pay via Paypal or Moneybookers for example, as you will not be credited the welcome bonus. Then you must spend at least £10 on any game. By doing this, you will receive a £20 bonus and 30 free spins. So, in effect, for just £10 you get a 300% return, that is not too bad at all. There are some pretty decent wagering requirements too, such as a 20x bonus and a 10x spin winning. When you have played your £10, the system will automatically credit the £20 bonus and the 30 free bonus spins. You will have seven days in which to use this before it becomes void.

There are clearly a lot of terms and conditions which apply, but all in all, this is a pretty decent welcome bonus. Although the amount and rate you get a about standard, the benefit is in the wagering requirement. This is much lower than the usual rate.

This is an ongoing welcome bonus which has been in effect for almost a year already. It started on 01/10/2020 and with no end in sight.

Ongoing Offers and Promotions

As with any promotion and offer, they are clearly subject to change but there are plenty of great offers and promotions to take advantage of at the moment.

Right there are Flash Pots and Prize Picker - which is actually due to expire on 30/09/2021, so there isn’t much time left to make use of this offer.

Flash Pots or Cash in a Flash is an ongoing promotion and is available on the games listed below:

Well Well Well
Fiery Wilds
Dynamite Drop
Ninja Panda Jackpots
Big Banker
Big Banker Four
Big Spin Bonus
Cops n Robbers Megaways
Heart of Rio
Empty the Bank
Cleopatra II
Fishin' Frenzy Big Catch
Rainbow Riches Pick N mix
Perfect Potions Megaways
Action Bank
88 Fortune
Blazin' Hot 7s Stack Em Up
Arthur and the round table
Invaders MW
Thai Flower Megaways
Knockout Party
Big Banker Wildcard
Cauldron
Scroll of Dead
Gator Gold Gigablox
Temple of Medusa

As well as the two promotions listed above there is a very good Rewards scheme that enables the user to easily claim and collect instant cashback. This is a promo you need to opt into and happens as you play.

Also, there is a loyalty scheme which is running which is named Mission Impossible section. The game has six levels, and to reach them, each player has to have deposited a certain minimum amount which they need to have turned over during a specific number of Gala Spins games. As you play the game and complete certain challenges you can unlock vaults of special prizes. Every level offers its own special brand of rewards such as prize draws, free spins, and some cashback too. No, these prizes probably won’t change your life, but they are pretty fun all the same.

In addition, there are other regular promotions, including daily mystery prizes, which include things such as free spins and other bonuses. They all have a Megaways Madness leadership board. All players need to do is opt-in to these promos and bet £20 on any of the Megaways slots to claim a share of the free spins available.

Again each game and promotion has its own set of rules and terms and conditions that need to be met before you can benefit from these offers. So before opting into any kind of promotion, ensure that you have checked out the individual terms and conditions which apply to that specific brand of offer.

Remember that all these promotions change all the time. But if you are interested in the offers at Gala Spins, the tab Promotions is very clearly indicated at the top of the home page. Take a look here to see what the main promotions are at the time, and see if anything new has been added.

Methods of Depositing and Cashing Out

When it comes to money options, Gala Spins like to give you a wide choice. So they make it as open as possible with a vast array of payment choices. This is to attract as many types of people as possible and keep them happy. However, ensure that you do double check promotional offers to make sure your particular method is a supported payment type for that individual offer.

Making a Deposit

Cleary credit and debit cards are the preferred option with Visa, Mastercard and Maestro all supported as well as a range of other cards. In addition to these options, you can use an e-wallet options such as Skrill and Neteller, as well as and bank transfers. To top up your account you are able to use Paysafe, Paypal, Clickandbuy, Paysafecard and Ecopayz, to load up your Gala Spins account. The minimum deposit you are allowed to is a mere £5. Which makes things a little simpler in the game.

Cashing out/ withdrawals

Gala Spins has this process conveniently laid out for all its customers. Like depositing and topping up your account, you have many options available. However, certain choices such as Paysafecard are not available in the withdrawal process, so it is good to remember that.

When you ask for a withdrawal to your credit or debit card, you will probably be asked for some form of identification. This is a safety and anti-fraud measure so that they can definitely confirm that the card definitely belongs to the correct user. Just so that you are aware, this is a one-time verification process that can take up to a few days, which is business as usual in the industry. But if you need money in a hurry, this is not the option for you. If you are asking for a withdrawal straight to an e-waller, in all likelihood, your account will be credited on the same day. This is opposed to the 2 to 5 business days it can take for any withdrawal to go back to a debit or credit card.

The minimin withdrawal amount matches the minimum deposit amount at £5. The banking process at Gala Spins is pretty decent. It is a good move that customers can use things such as Paypal to top up their accounts and make withdrawals. This can make the whole process a lot quicker, simpler, and more convenient for users. Especially ones who cannot wait up to 5 working days to cash out.

Community

If a community is an important aspect of your particular gaming experience, Gala Slots have done a good job at developing a gaming site with the community at heart. When you visit the website, you can clearly see that they are active on Instagram, Facebook and Twitter. They use these social media platforms to advise their clients about new games and features that may be of interest. But more than that, they also like to engage with their members and have two-way conversations back and forth. This encourages other members to join in discussions, too, opening up some good debates. The good news is that this is a great way for the customer to offer insights in ways the games can be improved. So, there is an opportunity for clients to make a difference.

Additionally, Gala Spins finds it an important part of their company ethics to respond to feedback, both good and bad on their social media platform on other third party sites such as Trust Pilot. How they deal with negative feedback can be a indicator of how they operate as a company. They clearly care about what their customers say and look to resolve any issues they can if indeed it is possible to do so. They may offer a customer on these third party sites a reference number and options to contact them to see if they can resolve the problem.

Customer Support

Occasionally a customer may indeed need a little bit of help navigating and using the site, and Gala Spins is there and available, ready to offer the support when needed. First, there is a ‘Help and Contact button clearly displayed at the top of the page which offers some useful FAQs. There are common issues flagged up, and they offer quite in-depth answers to these questions, which are quite easy for anyone to follow. However, if this is not helpful, there is a live chat function and email and a phone number. These are staffed 24/7 so the support is there whenever a customer may need it.

Security and Regulation

First of all the licences are, as previously mentioned are a vital component to recognising the legitimacy of an online gaming site. Gala Spins does hold the correct UKGC licence plus it holds a secondary licence which they obtained from the Government of Gibraltar. They have this because Gala Spins is actually registered in Gibraltar, which means they need the relevant licence which is issued there. Having two licences from two well known and respected entities is a great accolade for Gala Spins and underpins its legitimacy.

In regards to the quality of the games, Gala Spins ensure that every single one of its featured games has been through a rigorous and comprehensive testing programme to ensure they are working as expect and, most of all, to make sure that they are fair. At the end of the day, a fair gaining experience is what all users want from their choice of online gaming casino. Testing ios is performed by an in-house testing and quality assurance team as well as by external, outsourced third parties. There is a rigorous program known as the Playtech Random Number Generator, which is able to generate outcomes for casino games. Gala Spins has been through this process and passed all the required compliance testing. The Random Number Generator itself has also been tested to ensure that it distributes numbers with an appropriate amount of non-predictability, fair distribution, and a complete lack of bias towards any particular outcome.

Okay, but What Do Customers Say?

It may be hard to judge a site based on customer reviews when the customer are gamblers and clearly want to win. However, a few people have complained about the live chat, where the chat advisors are not as helpful as they could be. This clearly leaves a bad taste in the mouth, if you have been told one thing, but it does not happen. A lot of customers company that they never win, but with the Random Number Generator, this can only be a run of bad luck rather than something far more sinister. There are several complaints about the opt-in feature to receive free spins. Perhaps this could indicate that this needs to be a little more user friends and easy to spot. If it is anything like the information at the button of the slots games, it could be hidden inside a lot of other text. This may well be 50/50 respo9nsibilty between the company and the player.

However, there ate plenty of happy customers stating that they have won X amount of money and are very happy with the experience. Even with customers that do not win big, the ease of playing and the great wager options that keep them coming back for more.

You are always going to get the good, the bad and the ugly when it comes to this sort of entertainment source. If people aren’t winning when they think they should ut is bound to cause upset.

Conclusion

If you love playing Slots and Slingo, you couldn’t ask for more as Gala Spins has such a wide abundance of choices. It is basically tailor-made for Slot lovers with hundred of variations with mini bonuses and extra levels, which make this a more enticing offer. The exact number of games is not available information, but there are definitely over 480 slots and lots of other games to boot. Besides, new games are arising all the time, so perhaps it is difficult to keep count? The numerous different Slingo games is also a huge plus as this game is slowly growing in popularity, and the more games it has in this arena, the more attractive it is as a casino.

The Interface itself is bright, cheerful and definitely user friendly with easily identified buttons in a scroll feature that leaves the main button at the top of the screen. Gala Spins has a great promotions and rewards section, with additional opt-in features and a loyalty scheme too. That is all coupled with low wagering requirements which are enough to keep enticing those customers back to continue the online casino experience.

Gala Spins does offer a 24/7 customer support system, and although some customers have complained, it is still there and does work.

Gala Spins is not as abundant in different games choice as many other online casinos. UIt does knot offer Roulette or Blackjack, for example, which is a negative as these are massively popular casino games. However, what it does do, aka slots and Slingo, scratch cards etc, it does very well.

The banking process is also very quick and efficient in comparison to other gambling sites, and because it does offer e-wallet, things are far more convenient for a lot of people. If you are prone to a flutter or two on the slots, then you should check out Gala Spins.