Ikano Bank AB (publ) Interim Report 30 June 2020
Work to transform the Bank continues
“The transformation continues with full strength, and has been further accelerated due to Covid-19. The purpose is to radically transform the bank, to better serve our customers and improve cost-income ratio. This is done by further digitalising and streamlining the business, creating better growth opportunities with modern and internationally scalable systems, reducing cost and increasing customer satisfaction. However, the combination of extensive investments in our transformation and the effect of a global pandemic affect our half-year result,
