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Top fund providers failing customers with out-of-date fact sheet information

~ Instinct Studios research reveals 92% of funds factsheets contain performance data that’s at least a month and a half out of date ~ ~ Leading providers failing the FCA’s transparency test ~London, 22 January 2015 – Instinct Studios , a FinTech company that creates smarter digital customer experiences, has released research which reveals that 92% of fund factsheets from some the UK’s largest funds contain one year performance data that’s at least a month and a half out of date. The results come despite the Financial Conduct Authority (FCA) pushing for

Instinct Studios to transform financial data and enhance digital customer experiences with Morningstar data

~ exclusive agreement set to change the way fund information is consumed ~London, 17 September 2014 – Instinct Studios , a FinTech company that creates smarter digital customer experiences, has announced a preferred data provider deal with independent investment research firm Morningstar, Inc.  The arrangement will give Instinct Studios’ innovation area, the FinTech Lab, access to Morningstar global fund data. Instinct will license the data to develop digital financial services solutions, designed to help investors make better informed financial decisions.

Insurance aggregators’ relentless focus on digital user experience puts broker car insurance sales at risk

~ Research shows that Google, Moneysupermarket and uSwitch are now providing digital user experiences that match the likes of Apple, British Airways and Amazon ~London, 10 June 2014 – Instinct Studios , a FinTech company that creates smarter digital customer experiences for the financial industry, has released a user experience analysis report – ‘Driving A Better Customer Experience’  – which shows that the digital user experience (UX) offered by the UK’s

Poor digital user experiences puts UK car insurance industry in the back seat

~ Admiral, Tesco Bank and LV= among the insurers failing to offer satisfactory digital user experiences ~London, 10 June 2014 – Instinct Studios , a FinTech company that creates smarter digital customer experiences for the financial industry, has released a user experience analysis report – ‘Driving A Better Customer Experience’  – which shows that the digital user experience (UX) offered by some of the UK’s top car insurers is lagging significantly behind

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