Transcend United Technologies Awarded Highest Recognitions by ShoreTel
2011 Circle of Excellence Award, Partner of the Year, and Major Accounts Partner of the Year distinctions recognize achievement in sales and customer satisfaction.
Philadelphia, July 25, 2011 – Transcend United Technologies announced today that it received the ShoreTel 2011 Circle of Excellence Award, was named ShoreTel’s Partner of the Year for the fifth consecutive year and was also recognized as a Major Accounts Partner of the Year for 2011. ShoreTel announced the winners at its annual partner conference in Chicago, July 17 to 19.
ShoreTel, the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), announced the winners of sales and customer satisfaction achievement awards during the annual Champion Partner Conference, in July. The Circle of Excellence, Partner of the Year and Major Accounts Partner of the Year awards are the highest honors ShoreTel bestows upon a partner.
The Circle of Excellence Award is presented to ShoreTel's top ten resellers based on revenue success and achievement of world-class customer satisfaction scores of 90+ as measured by an independent third party.
Transcend United‘s position as the number one revenue-generating partner earned the company its Partner of the Year distinction. Transcend United was also named the 2011 Major Accounts Partner of the Year for shipping more ShoreTel telephony endpoints to registered Major Accounts than any other channel partner. A Major Account is defined as being multi-site, over 500 lines and more often than not, international.
“Receiving these distinctions for another year demonstrates our commitment to our customers. We’re proud to be an integral partner with an industry leader like ShoreTel,” said Rick Hirsh, CEO, Transcend United Technologies. “These awards mark our continued success and dedication to providing our customers best in class IP-based unified communications offerings.”
ShoreTel’s partners are highly trained and specialize in delivering ShoreTel’s brilliantly simple solution, along with expertise in other disciplines such as LAN, WAN, mobility, call center, voice and data application integration, and training and support. ShoreTel and its partners share the same goals including maintaining the industry’s highest levels of customer satisfaction, ease-of-use for the UC solutions they provide, and low total cost of ownership. Only the top 10 ShoreTel resellers receive the ShoreTel Circle of Excellence award, which recognizes outstanding success among a large group of ShoreTel partners.
“We are thrilled to congratulate Transcend United Technologies,” said Don Girskis, senior vice president of worldwide sales for ShoreTel. “They have earned these honors through outstanding achievements – demonstrating great revenue success while maintaining the best practices for high customer satisfaction. We are pleased to recognize their accomplishments and acknowledge how they have helped ShoreTel excel as the leading global provider of IP-based business communication solutions.”
In addition to the awards recognition, Transcend United and ShoreTel continue a strong partnership. Transcend recently achieved Gold certification status for ShoreTel’s Champion Partner program. To earn Gold status in the program, Transcend United exceeded the annual revenue requirement for partners of one million dollars and completed all required certifications.
About Transcend United Technologies
Transcend United Technologies LLC combines cost-effective technology, experienced people, and world-class service to help organizations optimize their IT and communications infrastructure. Transcend United delivers products and expertise in key technologies including unified communications, data infrastructure, data center management, and backup/recovery/availability. With these offerings, Transcend United helps organizations solve real business problems such as improving application performance for branch offices, reducing voice, data, and video communications costs, ensuring business continuity in case of a disaster, and reducing staffing and operations costs in the data center. For more information, please visit www.transcendunited.com or see our blog at blog.transcendunited.com.
Related Links & Conversation
- Subscribe to ShoreTel’s blog.
- Subscribe to Transcend’s blog.
- Follow ShoreTel on Twitter and Facebook.
- #ShoreTel, #UC
About ShoreTel
ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas; United Kingdom; Sydney, Australia; and Singapore. For more information, visit www.shoretel.com.
###
Tags: