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Transcend United Technologies Launches ShoreTel-Specific Backup and Recovery Product

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LiquidWare Cloud Backup mitigates disaster and recovery risk unique to ShoreTel data for improved business continuity

FOR IMMEDIATE RELEASE

PHILADELPHIA, July 27, 2011—Transcend United Technologies announced today the availability of LiquidWare Cloud Backup for ShoreTel, its new Cloud-specific backup system exclusively for ShoreTel customers. LiquidWare Cloud Backup for ShoreTel is an offsite, online, real-time network backup and restore service.

LiquidWare Cloud Backup provides ShoreTel customers the ability to back up critical telephony data, including the ShoreTel Director configuration database, voicemail, auto-attendants, call detail records (CDRs), logs, and all important ShoreTel files and folders. Every day, more companies are transitioning to Cloud backup models for automatic backup capabilities, flexibility to access around-the-clock data recovery and restoration from any location, and enhanced disaster recovery preparation.

“LiquidWare demonstrates Transcend’s commitment to ShoreTel customers,” said Tom Hamilton, senior director of channel marketing at ShoreTel. “Their expertise in data security and backup and recovery helps our customers strengthen their continuity plans and focus on business-critical objectives.”

Benefits of LiquidWare Cloud Backup:

  • Risk Reduction—virtually eliminates incomplete backups and/or tape damage
  • Disaster Contingency—lets organizations manage risk with its inherent disaster recovery capabilities;
  • Reduced Backup Times—transmits only changed portions of a file, while compression further reduces data size;
  • Reduced Recovery Times—ensures that restorations begin immediately and occur at LAN speeds with local storage of backed up data;
  • Ease of Future Planning—upgrades automatically as data grows;
  • Productivity—enables IT staff to focus on other business initiatives by removing the tedious tasks of managing the backup and restoration process; and
  • Cost-Effective—charges based on a monthly “usage,” with clients only paying for the amount of storage used.

“We kept ShoreTel customers’ business needs front and center when we built LiquidWare,” said Steve Benson, senior vice president, managed services, Transcend United Technologies. “It’s scalable to serve the needs of enterprises large and small, and it’s much more efficient and cost-effective than other systems for ShoreTel users who want to ensure data protection, and it will help optimize business operations across the company.”

About Transcend United Technologies

Transcend United Technologies, LLC, combines cost-effective technology, experienced people, and world-class service to help organizations optimize their IT and communications infrastructure. Transcend United delivers products and expertise in key technologies, including unified communications, data infrastructure, data center management, and backup/recovery/availability. With these offerings, Transcend United helps organizations solve real business problems, such as improving application performance for branch offices; reducing voice, data, and video communications costs; ensuring business continuity in case of a disaster; and reducing staffing and operations costs in the data center. For more information, please visit www.transcendunited.com or see our blog at blog.transcendunited.com.

Contact:
Ali Finer
KC Associates
612-209-4575
ali@kc-associates.com