Grand Hotel Kempinski Riga appoints Laura Karklina-Cimdina as new director of sales

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Riga, 18 July 2023 – Grand Hotel Kempinski Riga has announced the appointment of Laura Karklina-Cimdina as Director of Sales

Laura has had a diverse career path. She began working with the Red Cross before joining Air Baltic in the travel trade industry in 2001. She briefly pursued a career as a high school teacher but then shifted to sales, becoming a specialist for Baltic Hospitality Group in 2006.
In 2008, Laura joined Tal Aviation and led the sales efforts for four airlines. In 2011, she became the Senior Account Manager for Globe AIR, selling Czech air in Latvia, and later took on the role of Senior Account Manager for the Baltic Miles reward and loyalty department.

From 2015 to 2022, Laura served as the Travel Sector Director for Aeroflot in the Baltic States.

Laura holds a master's degree in psychology, pedagogy, and preschool training, in addition to being a certified English teacher.

With her extensive knowledge of the Baltic market and her innovative thinking for market insights and leadership, in her new role with Grand Hotel Kempinsi Riga, Laura

will oversee the sales and brand communications, specifically focusing on developing strategies to drive the rooms and events revenue as well as growing the market share.

It’s my honour to join Grand Hotel Kempinski Riga’s team,” Laura said. “This is a new stage, not only for me but also for the hotel. I am respectful to join such a talented and dedicated team and to be part of a hotel that brings along traditions and provides excellence in everything.

My primary objective is to empower team members and help them achieve their full potential. I strongly believe in fostering an environment that encourages creativity, continuous learning, and personal growth. Our customer satisfaction is our main success and I will strive to exceed their expectations. I believe with the management and hotel team, we will, together, deliver an impressive result for the owners and a remarkable experience for the guests.”
 

As a Latvian national, Laura is fluent in English and Russian, as well as her mother tongue.
 

Media contacts:

Liva Laivina

PR & Marketing Manager

Grand Hotel Kempinski Riga

Aspazijas blv. 22, LV-1050,
Riga, Latvia

T +371 29414626

liva.laivina@kempinski.com

About Grand Hotel Kempinski Riga:

With the famous Latvian National Opera House by its side and the Old Town, a UNESCO World Heritage Site, at its feet, the hotel presents a whole new level of comfort and elegance to both city guests and locals. Grand Hotel Kempinski Riga features 141 first-class rooms and suites, two gourmet restaurants and one bar, six spacious meeting rooms, including the Grand Ballroom, and a world-class Kempinski The Spa. Beautiful views of the capital, exquisite service and a rich cultural experience await guests from all over the world.


About Kempinski:

Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Today, the Kempinski Group operates 82 hotels and residences in 36 countries and currently has more than 26 prestigious projects under development around the globe. Each five-star hotel reflects the strength and success of the Kempinski brand without losing sight of its heritage; each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts and prestigious residences. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.

www.kempinski.com • www.gha.com

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