Konecranes new after-hours service call center streamlines the customer experience

(Springfield, OH) – Konecranes has opened a dedicated call center at its Springfield, Ohio headquarters to field customer service calls after-hours and on weekends.Leading global crane manufacturer Konecranes  understands that expedited crane service is essential to its customers, especially in a downtime situation where time is money. This is why the company has built its own call center, staffed with Konecranes personnel trained to facilitate the correct service  response. “In the past,