World leading distributor chooses a Call Center solution from NatTeknik

World leading distributor chooses a Call Center solution from NatTeknik Ingram Micro in Finland has invested in an advanced Call Center solution from NatTeknik, a wholly owned subsidiary of NetCom Systems. The solution from NatTeknik is based on Lucent Technologies communication servers with advanced features specially adapted for Call Centers. The same solution was recently bought by Ingram Micro Sverige AB, which is one of the biggest distributors on the computer market in Sweden. "A Call Center solution is vital when You have our large volumes of sale and customer calls", says Fredrik Svard, IT Manager at Ingram Micro Sweden AB. For an international company as Ingram Micro it is of utmost importance that the new Call Center technology is globally available. "Lucent Technologies is a world leader of Call Centers with a market share of more than 40 percent in Europe. This is a guarantee for quality and good support", says Fredrik Svard. Ingram Micro Inc, is the largest worldwide distributor of computer technology products and services. Its Swedish subsidiary, Ingram Micro Sverige AB, distributes products from more than 60 of the world´s leading hardware and software vendors, for example 3Com, Apple, Compaq, IBM, Hewlett-Packard, Microsoft and Novell. The Swedish company has more then 200 employed in Stockholm and continues to grow and broaden its portfolio of products and services to offer its customers. For more information please contact NetCom Media Service: +46 8 5626 4626. NetCom Systems AB was founded in 1993 and is the leading alternative provider of telecommunications services in Scandinavia. The group is engaged in the GSM cellular-telecommunications industry, operating under the brand names of, Comviq GSM AB, in Sweden and its listed affiliate, NetCom ASA, in Norway. In the business areas of public telecommunications and data communications services, the group operates under the brand names of, Tele2 AB, in Sweden and its subsidiaries Tele2 A/S in Denmark and Tele2 Norge AS in Norway. The group also operates in the cable-TV service sector. The Company is listed both on Stockholm Stock Exchange and on Nasdaq Stock Market under the symbol NECSY. ------------------------------------------------------------ Please visit http://www.bit.se for further information The following files are available for download: http://www.bit.se/bitonline/1998/08/31/19980831BIT00160/Ingram1eng.pdf http://www.bit.se/bitonline/1998/08/31/19980831BIT00160/Ingram1eng.doc