ADVICE ON ENERGY SAVING TOPS LIST OF CALLS TO HEATING HELPLINE

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With energy bills at record levels, it may come as no surprise that advice on energy saving tops the list of questions to the Heating Helpline so far this winter.  This is closely followed by how to locate a reliable heating engineer in a list of the top 5 questions asked of the Helpline’s team of experts.

4 February 2014 – With hard pressed families struggling to pay the exorbitant gas and electricity bills from the Big 6 energy providers it might come as no surprise to hear that Heating Helpline, the free consumer advice service operated by B&ES, (the Building & Engineering Services Association), reports that advice on energy saving tops the list of questions to the Heating Helpline so far this winter.

In the last 3 months the team of experts at the Helpline has been busy answering questions on:

  • How to save money by saving energy
  • How to locate a reliable, local heating engineer
  • What energy grants are available
  • Technical problems with the caller’s heating system
  • Free leaflet requests

Heating Helpline operates 24/7 and 363 days a year – it has a team of experts to answer questions or queries on heating and energy saving in the home – simply call (free) on 0800 810 8303.  You can also request a full pack of 10 information sheets including one called ‘Top Energy Saving Tips To Save You Money’, which lists free and other low cost ways to cut your energy bills.  The Heating Helpline website also includes an easy-to-use search facility to locate your nearest reputable registered heating engineer.  Find out more at: http://www.heatinghelpline.org.uk.

Ends

Issued on behalf of the Building & Engineering Services Association (B&ES) by Next Step Marketing Ltd

Media enquiries to:  Heather Lambert.  Tel:  44(0)1256 472020;

Fax:  44(0)1256 471010; E-mail:  heather@nextstepmarketing.co.uk

Notes to editors

Since its formation in 1904, B&ES, the Building & Engineering Services Association (formerly the HVCA) has represented the interests of companies engaged in a wide range of building and engineering services including domestic heating and renewable technologies.

B&ES members are subject to regular, third-party inspection and assessment of their technical competence and commercial capability, carried out by an independent certification body at least every three years.

B&ES members who undertake gas installations are registered with Gas Safe – the gas safety watchdog body – and are also members of TrustMark, the Government-endorsed scheme designed to direct customers towards reliable tradespeople.

B&ES operates the Heating Helpline (http://www.heatinghelpline.org.uk) to provide consumers with free, impartial advice on every aspect of home heating.

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Advice on energy saving tops the list of questions to the Heating Helpline so far this winter.
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Heating Helpline operates 24/7 and 363 days a year.
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