Delivering proof of service
Market leader in the management control of remote workers, Panztel, the international group with a large UK based operation in Cwmbran, has seen a substantial increase in the take up of its eziTracker service over the last 12 months, securing major new contracts with high profile facility management companies including the UK’s largest.
1 June 2012 – Market leader in the management control of remote workers, Panztel, the international group with a large UK based operation in Cwmbran, has seen a substantial increase in the take up of its eziTracker service over the last 12 months, securing major new contracts with high profile facility management companies including the UK’s largest.
Facility management companies that offer a range of services such as cleaning, landscaping, maintenance and security typically employ large ‘remote’ workforces. The key issue FMs face is the need to provide electronic proof of service provision to their clients, for example actual evidence of time spent at a client’s premises providing contracted services such as cleaning. A related requirement is the need to reduce the colossal task of hundreds or even thousands of employees completing paper time sheets every week. These are the key benefits of eziTracker and why Panztel have gained important new business in the past year. With eziTracker supervisors and FMs can ascertain the real time whereabouts of their staff, confirming that site visits and work shifts have been completed as scheduled. As eziTracker monitoring enables automated matching and verification it also removes the need for manual processing of timesheets. This alone means a massive reduction in the administrative burden of paper time sheets, resulting in major savings in payroll processing.
Staff simply have to dial a free-phone telephone number using a fixed line phone and key in their unique PIN, and eziTracker automatically captures the employee ID, site ID and attendance hours. Data can be accessed online by authorised managers in real time, at any hour, every day of the year. By alerting supervisors to staff ‘no shows’ eziTracker enables management to respond immediately to any potential breakdown in services.
Commenting on the success of eziTracker in the FM sector, Jonathan Hudson, Managing Director of Panztel, said, “With the need to reduce overheads and constantly strive for greater efficiency, the long term trend of contracting out services by organisations in both the public and private sectors has seen a major advance in the past few years. Facility management companies have of course benefited from this.
“However with more contracted out services there has been a corresponding uplift in the need for electronic verification of service provision for a host of reasons such as accountability, fraud prevention, duty of care, health and safety, safeguarding remote workers and enhanced customer relationships.
“This is why we in turn have gained significant business from the FM sector – with our eziTracker service FMs can provide the electronic verification of service provision that clients now demand whilst improving their own operating efficiency and gaining significant savings in areas like payroll processing”.
For more information about Panztel’s services call the company on 0845 453 4156 or visit: http://www.ezitracker.com.
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Issued on behalf of Panztel (UK) Ltd by Next Step Marketing Ltd
Media enquiries to: Heather Lambert
Tel: 44 (0)1256 472020
Fax: 44 (0)1256 471010
Email: heather@nextstepmarketing.co.uk
Note to Editors
Established in 1998, the Panztel Group has separate trading companies in each of its key geographical markets: Australia, New Zealand and the UK. All the companies supply and support the same key branded services: eziTracker, eziTracker hm and Loneworker Companion. Local authorities currently make up the biggest sector of registered users of Panztel services.
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