If you’re planning to be away from home this winter, whether for a quick break visiting relatives or a holiday abroad, what steps should you take to avoid a burst pipe?  Sound advice comes from the Heating Helpline.

26 November 2012 Hundreds of thousands of families will be away from home this winter, whether it’s a short break visiting friends or relatives over the festive period, or a holiday abroad on the slopes skiing, or some winter sun.  Such a break could easily coincide with a severe cold snap in the British Isles, so how can you make sure you don’t come home to a flooded house or flat caused by a burst pipe?  At the same time householders will be concerned about paying out for unnecessary energy consumption.  Here are some sensible tips from the Heating Helpline – the free advice service for homeowners and tenants operated by B&ES, the Building & Engineering Services Association.

  • Don’t be tempted to turn off your heating altogether – cold weather can wreak havoc on water pipes so it’s best to keep your heating on low – around 10º C / 50º F.
  • If you haven’t already got one, consider having a programmable thermostat fitted – these give you complete control over your heating and usually have a holiday setting – this means your heating can come back on to normal setting the day before you come home so you don’t return to a cold house.
  • Make sure all water pipes in the loft are insulated with preformed insulation.
  • Replace washers on dripping taps because if the taps freeze the pipe will become blocked.
  • If you’re leaving house keys with a friend or neighbour make sure they know where your inside stop valve is and check that it is working.  They will need to get to it quickly if a pipe has burst.
  • Leave the loft door open to let the heat from downstairs circulate.
  • Insulate outside taps or turn them off at the stop tap or drain them before you go away.
  • Fix any dripping taps or overflows.  A build-up of ice can cause a blockage.

The Heating Helpline provides consumers with free, impartial advice on every aspect of home heating.  For more information contact the Heating Helpline on 0800 840 4069 or visit their website: http://www.heatinghelpline.org.uk.


Issued on behalf of the Building & Engineering Services Association (B&ES) by Next Step Marketing Ltd

Media enquiries to:  Heather Lambert.  Tel:  44(0)1256 472020;

Fax:  44(0)1256 471010; E-mail:  heather@nextstepmarketing.co.uk

Notes to editors

Since its formation in 1904, B&ES, the Building & Engineering Services Association (formerly the HVCA) has represented the interests of companies engaged in a wide range of building and engineering services including domestic heating and renewable technologies.

B&ES members are subject to regular, third-party inspection and assessment of their technical competence and commercial capability, carried out by an independent certification body at least every three years.

B&ES members who undertake gas installations are registered with Gas Safe – the gas safety watchdog body – and are also members of TrustMark, the Government-endorsed scheme designed to direct customers towards reliable tradespeople.

B&ES operates the Heating Helpline (http://www.heatinghelpline.org.uk) to provide consumers with free, impartial advice on every aspect of home heating.


About Us

Next Step Marketing (NSM) is a marketing and communications agency based in north Hampshire. The business is headed up by Denzil Lee. Prior to setting up NSM Denzil spent 11 years as Director of Marketing for National Boat Shows Ltd (London Boat Show & Southampton Boat Show) and before that held other senior sales and marketing roles with two FTSE 100 PLCs. He has been a member of The Chartered Institute of Marketing since 1992, gaining Chartered Marketer status in June 1999. In November 2006 he was made a Fellow of the Institute. Since 1992 he has also been a member of The Marketing Society. We have worked across many different sectors with extensive experience of both consumer and B2B campaigns.