Scottish boost to Panztel’s electronic monitoring service
Angus Council have joined the growing ranks of local authorities that, since May 2010 and the cut-backs that followed, have placed greater emphasis on electronic proof for the provision of domiciliary care that is now typically contracted out by LAs to independent homecare providers.
10 February 2012 – Angus Council has joined the growing ranks of local authorities that have adopted Panztel’s eziTracker service that provides electronic verification of homecare service provision. In common with other local authorities, Angus Council contracts out homecare (also called social or domiciliary care) services to independent service providers. eziTracker will be used to monitor the work of 400 in-house carers and 12 external providers. The service will provide real time information on homecare visits, facilitate payroll of carers and alert homecare providers if care is not delivered within agreed parameters.
By monitoring care provision Angus Council expects to improve the quality of care provided to homecare customers and achieve cost savings through operational efficiencies. Commenting on this 3-year contract, Jonathan Hudson, Managing Director of Panztel, said, “The decision by Angus Council to select eziTracker is another solid endorsement of its proven effectiveness and we believe this will provide a useful springboard to accelerate its take-up amongst local authorities north of the border.”
Around 40 UK local authorities have now adopted eziTracker. This specialist service uses the telephone network and data capture technology to provide real time information on the whereabouts of social care workers, enabling management to fully and effectively monitor the remote staff employed by independent homecare providers.
For more information about eziTracker contact Panztel on 0845 453 4156 or visit: http://www.panztel.com.
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Issued on behalf of Panztel (UK) Ltd by Next Step Marketing Ltd
Media enquiries to: Heather Lambert
Tel: 44 (0)1256 472020
Fax: 44 (0)1256 471010
Email: heather@nextstepmarketing.co.uk
Note to Editors
Established in 1998, the Panztel Group has separate trading companies in each of its key geographical markets: Australia, New Zealand and the UK. All the companies supply and support the same key branded services: eziTracker, eziTracker hm and Loneworker Companion. Local authorities currently make up the biggest sector of registered users of Panztel services. Most of the demand comes from Adult Social Services departments where Panztel provide an invaluable service in the monitoring and safeguarding of domiciliary care staff.
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