The Banker again presents Nordea with global award for best e-banking strategy

The Banker again presents Nordea with global award for best e-banking strategy The British magazine "The Banker" has for the second year running granted Nordea a global award for "Best Online Business Strategy". The Banker's jury regards Nordea as the pathfinder in e-banking. - Receiving the award last year was a great achievement but receiving it twice in a row is of course excellent news. The fact that we were awarded a second time confirms our ability to hold on to our top position in the world of e-banking. We truly appreciate this award since it comes from one of the most respected appraisers of the banking industry, states Bo Harald, Head of Nordea's E-banking. The key reason for the award is the broad usage of the Nordea e- services. By the end of August this year Nordea's customers made 17.3 million more payments via the Internet compared to the same period last year. A total of 54.9 million payments were made from January to August 2001. - The extent to which our e-services are utilised shows to the best of our knowledge that we have by far the best figures in the world, and it also highlights the part of our strategy aimed at promoting e-habits for a broader public. Another dimension is our multichannel approach which enables customers to select different means, including pc, phone, wap phone, tv and mobile phones, to access services. There is one service agreement for all channels and this is an integrated part of our branch- related sales activities. The third point of relevance is our efforts to strengthen our commitment to e-services as symbolised by the Solo market and to help corporate customers streamline their own e-processes faster by growing the e-habit and providing a number of new tools, says Bo Harald. Nordea today has almost 2.5 million e-banking customers and near to 240,000 customers who trade in equities via the Internet. Around 1,700 e- merchants use Nordea's e-payment to sell their services. In addition to the global award for Best Online Business Strategy, Nordea won two other awards. Nordea's banking arms in both Merita Bank in Finland and Unibank in Denmark, both part of the Nordea Group, received the awards for "Bank of the Year in Finland" and "Bank of the Year in Denmark", respectively. Additional information: Bo Harald, Head of E-banking, tel. +358 9 165 42256, mob. +358 50 64 101 Antti Tainio, E-banking, tel. +358 9 16525154, mob. +358 50 68 547 Liisa Laine, Media Relations, tel. +358 9 165 42655 Anne Thommesen, Media Relations, tel. +45 33 33 12 35 ------------------------------------------------------------ This information was brought to you by Waymaker http://www.waymaker.net The following files are available for download: http://www.waymaker.net/bitonline/2001/09/05/20010905BIT00280/bit0001.doc http://www.waymaker.net/bitonline/2001/09/05/20010905BIT00280/bit0001.pdf