Nordlo receives renewed confidence from Byggmax: “Reliable IT environment crucial for retailers”
As customer expectations change rapidly, a stable and business-oriented IT environment is becoming increasingly important. Byggmax has now chosen to sign a new five-year agreement with Nordlo.
“Byggmax focuses on meeting customers where they want to be met, whether that's online or out in the lumberyard,” says Kristofer Lindström, account manager at Nordlo.
Kristofer Lindström, account manager at Nordlo.
In recent years, the retail sector has faced both challenges and opportunities where IT is the key to success, and this is also true for Byggmax, one of the Nordic region's largest players in the building materials trade.
"Customers constantly demand a personalised customer experience with the right digital solutions.”
The collaboration with Byggmax began in 2018 with server operation and support, and today Nordlo is responsible for the entire operational IT delivery at Byggmax. This includes IT infrastructure, security and workplaces for both stores and offices, as well as IT set-ups for new stores.
“We support Byggmax in its digital business development and develop customised solutions based on the company's needs. Among other things, the onboarding of new employees is now fully automated.”
A clear IT structure and cost control are important factors for Byggmax.
“Nordlo works closely with Byggmax to ensure that the IT function supports the business with better customer experiences and growth,” says Kristofer Lindström, Account Manager at Nordlo.
"Nordlo has shown a great understanding of Byggmax's business and our challenges. It is an IT partner that both creates stability in our day-to-day operations and challenges us to move forward," says Oskar Röös, CIO at Byggmax.
Byggmax has 1,500 employees at 200 locations in Sweden and the Nordic region.
For more information, please contact:
Kristofer Lindström, Key Account Manager, +46 9 502 77 37, kristofer.lindstrom@nordlo.com
Nordlo is one of the leading providers of cloud and infrastructure services in the Nordic region. We offer scalable operational solutions, managed services and full outsourcing of IT and digitalisation services to companies and public sector organisations. Through close cooperation and sustainable choices of innovative technology, we help our customers to strengthen their competitiveness and drive digitalisation forward. Nordlo has a turnover of SEK 2.4 billion and approximately 1000 employees at locations throughout Sweden and large parts of Norway. https://nordlo.com/en
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