Distributor ‘know how’ enhances Express service

Wed, Oct 19, 2011 17:51 CET

Norgren Limited has brought its distributor network under the umbrella of its Norgren Express brand to further enhance its service to customers. Norgren Express, introduced to provide end-user customers with fast access to its wide range of pneumatic motion and fluid control products, now provides three easy routes – online, telephone and local distributor trade counter.

Norgren’s well established distributor network adds value by combining a Norgren Express service locally together with specialist face to face advice. With hundreds of products in stock, Norgren Express Distributors are able to build profiles of known customer requirements ensuring minimum lead times when products are ordered.

To support urgent requirements where a trade counter collection will save valuable time, distributor customers are able to benefit from the Norgren Express Webstore to help with product selection. Webstore provides product information, datasheets and CAD drawings, together with intelligent part number search.

All Norgren Express Distributors are trained to a high level of technical competency in Norgren products and some offer additional services such as cylinder repair.