GetVitamine and OptiMobile cooperate in customer service improvement

GetVitamine Scandinavia and OptiMobile initiate a collaboration to improve customer service experience and drive GetVitamine's sales with Woony.

GetVitamine Scandinavia AB and OptiMobile AB start a collaboration where GetVitamine becomes a reference customer for OptiMobile in the Vitamin/Health segment. The goal of the collaboration is to create the best possible customer experience for GetVitamine's repeat and loyal customers with OptiMobile's Woony service.

With the seamless combination of chat & voice that Woony offers, GetVitamine expects to increase its sales and customer satisfaction, without further burdening its customer service department.

"For OptiMobile, this collaboration is an important step as we can demonstrate smooth implementation of Woony on the e-commerce platform that GetVitamine.com uses, Magento. Magento is one of the dominant platforms for e-commerce," says Erik Nilsson, CEO at OptiMobile.

Briefly about GetVitamine (via the VitaMine service):

VitaMine gives you your own personal mix of vitamins, minerals and other benefits packaged in convenient daily bags delivered directly to your door every month.

With the help of our digital consultation and DNA test, we find the best possible mix for you based on lifestyle, environmental factors, genetics, preferences, medical factors and more.

We know that everyone is unique and the more personal we can make your mix, the better.

For more information about Woony, contact:

Erik Nilsson, CEO
Phone: +46 709 460 100 
Email: erik.nilsson@optimobile.se  

OptiMobile is a software developer and solution provider focusing on VoIP-based communications built on a proprietary platform. We provide individual solutions for mobile operators based on a SaaS business model to assist in the transition to 4G/5G networks and interoperability with WiFi networks. We offer the enterprise market cloud-based solutions to improve internal and external communications. OptiMobile also offers a communications solution for the eCommerce market that provides a closer interaction between merchants and customers. The head office is located in Stockholm, Sweden and is publically listed on Spotlight Stock Market (OPT).