Do your parcel deliveries reflect your favourite brand?
Fastlane International warns online customers’ deliveries must equal the quality of their in-store experience.With so many of us buying online today, it is often the case that there is no human contact with our favourite retailer or brand until a parcel is delivered to our door. International courier Fastlane International is warning that the delivery experience has to be as good, or better, than the in-store experience, or many customers will vote with their feet - or mouse - and shop elsewhere. The Centre for Retail Research’s latest figures indicate that 13.5% of all retail sales this